Assistant Account Manager - Commercial Lines

TowneBank; Raleigh (NC); Hybrid; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a motivated Assistant Account Manager to join their Commercial Lines team in Raleigh. This role involves providing exceptional service to clients by assisting in the management of insurance policies and ensuring all documentation is accurate and timely. The company values its employees and offers a supportive work environment with ample opportunities for growth and professional development. If you are detail-oriented and have a passion for helping others, this position could be your next career step in the insurance sector.

Benefits

Health, Vision, and Dental Insurance

Paid Time Off

401K & Employer Matching

Tuition Reimbursement

Wellness Plan

Profit Sharing

Continuing Education Opportunities

Identity Theft Protection

Excellent Growth Opportunities

Qualifications

• Active P&C license or ability to obtain upon hire.
• Strong attention to detail and communication skills required.

Responsibilities

• Process audits, endorsements, and insurance policies.
• Assist account management team with client services.
• Attend meetings and participate in training.

Skills

Attention to Detail

Communication Skills

Organization Skills

Prioritization Skills

Education

P&C License

Tools

Applied Systems

Job description

Job Category: Clerical Office/Admin

Requisition Number: ASSIS007052

Posted: March 20, 2025

Employment Type: Full-Time

Work Arrangement: Hybrid

Locations

Showing 1 location

Description

Join us at Towne Insurance! Your Career. Your Future. Your Towne.

Towne Insurance is hiring an Assistant Account Manager to join our Commercial Lines team in Raleigh. The Assistant Account Manager provides professional service to new and existing clients by assisting the account management team.

About Us

Towne Insurance is a nationally recognized top insurance and risk management firm specializing in customized insurance solutions for all segments of business clients, families, and individuals. At Towne Insurance, we take pride in serving others, enriching lives, and providing our members exquisite service. Our employees are our most valuable asset, and we take time to invest in their health, happiness, and education. We hire motivated, self-directed professionals who desire to give back to their communities.

About the Role

• Process audits and endorsements.
• Check and attach insurance policies in Epic.
• Assemble client’s insurance policies for delivery.
• Process and issue proofs of insurance (certificates, evidence of property).
• Process endorsement requests, direct bill cancellations, and reinstatements.
• Obtain loss runs, endorsements, billing, etc., from carrier websites.
• Attend office/team meetings as necessary.
• Participate in carrier website training.

Skills and Experience You’ll Need

We seek a candidate with an active P&C license or the ability to obtain one upon hire. We also seek the following:

• Strong attention to detail and strong communication skills.
• Strong organization and prioritization skills.

Bonus Points If You Have:

• Personal or commercial insurance experience.
• Experience working with insurance software, preferably Applied Systems.
• Experience working in an office setting.

What We Offer:

We believe a business culture that supports a healthy, safe work environment does so by offering robust benefits, programs, and resources to keep colleagues engaged and productive, including:

• Excellent growth and advancement opportunities
• Competitive pay based on experience
• Health, vision, dental, and Employee Assistance Program
• Paid time off to include holidays, PTO, sick leave, and bereavement
• Profit Sharing
• Continuing education opportunities
• 401K & Employer Matching
• Identity theft protection
• Tuition Reimbursement
• Wellness Plan

Serving Others. Enriching Lives.

Our member-centric approach empowers our team members to build lasting relationships with the businesses, families, and communities we serve, leading to opportunities and bright futures for our dedicated insurance professionals.

We value and respect the impact our colleagues make every day both inside and outside our organization. We encourage professional and personal development and embrace a culture that celebrates and promotes the diverse talents, backgrounds, and perspectives of our colleagues and members.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.