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Assist Director Hospitals Level III

NYC Health + Hospitals

New York (NY)

On-site

USD 77,000 - 89,000

Full time

4 days ago

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Job summary

Join NYC Health + Hospitals as the Assistant Director of Hospitals Level III, overseeing customer service and scheduling. This role requires proven leadership in fast-paced healthcare environments, with an emphasis on compliance and team training, making a significant impact on patient care across NYC.

Benefits

Comprehensive Health Benefits

Retirement Savings and Pension Plans

Loan Forgiveness Programs

Paid Holidays and Vacation

College tuition discounts

Professional development opportunities

Employee discounts programs

Qualifications

5 years experience, 3 years in a supervisory role for Associate’s Degree holders.
3 years experience, 1 year in a supervisory role for Bachelor's Degree holders.

Responsibilities

Supervise clerical staff in customer service and scheduling for the Certified Home Health Agency.
Train staff and ensure compliance with relevant regulations and guidelines.

Skills

Strong communication skills

Ability to thrive in a fast-paced environment

Education

Associate’s Degree in Business Administration or equivalent field

Bachelor’s Degree in Business Administration or equivalent field

Tools

Microsoft Office Suite

Epic EMR

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NYC Health + Hospitals provided pay range

This range is provided by NYC Health + Hospitals. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$77,317.00/yr - $88,915.00/yr

Marketing Statement

NYC Health + Hospitals/Community Care reaches outside the walls of our hospitals and brings health care to patients where they live. With more than 600 dedicated employees, Community Care provides services including home care, community care coordination, and community-based care management to individuals managing chronic health conditions residing in Brooklyn, Manhattan, Queens and The Bronx.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description

PURPOSE OF POSITION:

Reporting to the Director of Operations, the Assistant Director of Central Scheduling (Level III) provides oversight and supervision to clerical staff in customer service and scheduling for the Certified Home Health Agency (CHHA). As part of the leadership team, this position ensures that the team delivers quality customer service and timely care scheduling, guided by evidence-based practices. Additionally, the Assistant Director will train staff, stay updated on industry trends, and ensure compliance with relevant regulations and guidelines.

Minimum Qualifications

Associate’s Degree in Business Administration, Public Health Administration or equivalent field and five (5) years of satisfactory experience, of which three (3) years shall have been in a supervisory or teaching capacity; or
Bachelor’s Degree in Business Administration, Public Health Administration or equivalent field and three (3) years of satisfactory experience, of which one (1) years shall have been in a supervisory or teaching capacity.

Knowledgeable In

Knowledge of CHHA regulatory requirements.
Strong communication skills (both written and verbal)
Ability to thrive in a fast-paced, highly collaborative environment .

Equipment/Machines Operated

Smart Phone, Laptop, Multi-Function Copier

Computer Programs/Software Operated

Proficiency in Microsoft Office Suite (including but not limited to Outlook, Word, Excel, PowerPoint)
Proficiency/experience working within Epic EMR and other databases.

Department Preferences

How To Apply

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button or forward your resume to CommunityCareCareers@nychhc.org noting the above Job ID # 123014.

NYC Health and Hospitals offers a competitive benefits package that includes:

Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
Retirement Savings and Pension Plans
Loan Forgiveness Programs for eligible employees
Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
College tuition discounts and professional development opportunities
Multiple employee discounts programs

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Health Care Provider
Industries
Hospitals and Health Care

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