Assignment Coordinator

Frasco Inc; Irvine (CA); Remote; USD 10,000 - 60,000; Full time

Job summary

A growing investigations company is seeking an Assignment Coordinator to join their team remotely. This role involves managing sensitive client data, collaborating with colleagues, and meeting productivity targets. The ideal candidate will have excellent communication skills and strong organizational abilities. A high school diploma and case management experience are preferred. Apply now to make a meaningful impact in a dynamic company.

Benefits

Paid Time Off

Health, Dental, Vision Insurance

401K with Company Match

Qualifications

• Ability to communicate clearly with clients and colleagues.
• Skills in data management and case setup.
• Experience in case management preferred.

Responsibilities

• Manage sensitive client data and ensure confidentiality.
• Assess referrals and input data accurately.
• Collaborate with colleagues to analyze client requirements.

Skills

Excellent written and verbal communication skills

Strong focus on accuracy

Organizational abilities

Proficiency in troubleshooting and resolving issues

Ability to work independently

Education

High School diploma or equivalent

Job description

Overview

Job Title: Assignment Coordinator

Job Location: Fully Remote – equipment provided

Job Type: Full-Time, Hourly, Non-exempt

Compensation: $18/hour, paid weekly

Reports To: Regional Manager

Full-Time Benefits:

• Paid Time Off and Paid Holidays
• Health, Dental, Vision, Employer Paid Life Insurance, Supplemental Health Benefits, Flexible Spending Accounts
• 401K with Company Match

Frasco, Inc is seeking an energetic and organized individual for our Assignment Setup Department. This individual must thrive in a demanding environment, appreciate technology, and want to advance with a dynamic, fast-growing company. This candidate must have keen attention to detail and be an adaptive person.

Essential job functions include, but are not limited to:

• Manages sensitive client data and PII (Personally Identifiable Information) by ensuring the confidentiality and security of client information by adhering to data protection and company policies
• Assesses referrals, inputs data, and assigns appropriate service to management in an accurate, efficient, and timely manner
• Collaborate with colleagues, managers, and sales staff to thoroughly analyze referrals and gain a clear understanding of client requirements
• Achieves set productivity targets and maintains a low error rate, meeting the criteria established for the role after an initial probationary period

Requirements

• Excellent written and verbal communication skills, with the ability to communicate clearly, professionally, and with appropriate tone across a variety of audiences
• Able to communicate clearly and concisely with clients and internal individuals
• Strong focus on accuracy and excellent organizational abilities
• Ability to understand and interpret diverse types of documents
• Proficiency in troubleshooting and resolving issues
• Skills in extracting necessary information from various documents for case setup and database input
• Capability to work independently while also contributing to team goals

Education and Preferred Qualifications:

• High School diploma or equivalent
• Case Management experience

Start your career with a leader in the investigations industry that is financially stable, experiencing considerable growth, and whose history spans over 60 years!

Ready to make a difference? Apply now!

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Equal Opportunity Employer

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