Assignment Coordinator

Frasco; Irvine (CA); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading investigations company is seeking an organized Assignment Coordinator to manage sensitive client data and collaborate with team members. This fully remote position requires excellent communication and organizational skills. The ideal candidate must thrive in a fast-paced environment and possess a high school diploma or equivalent. Benefits include paid time off, health insurance, and retirement plans.

Benefits

Paid Time Off

Health, Dental, Vision Insurance

401K with Company Match

Qualifications

• Strong communication skills for various audiences.
• Ability to interpret diverse types of documents.
• Experience in Case Management is a plus.

Responsibilities

• Manage sensitive client data while adhering to privacy policies.
• Assign services based on referrals accurately and timely.
• Collaborate with team members to understand client needs.
• Meet productivity targets with a low error rate.

Skills

Excellent written and verbal communication skills

Strong focus on accuracy

Excellent organizational abilities

Proficiency in troubleshooting

Ability to work independently

Education

High School diploma or equivalent

Job description

Overview

Job Title: Assignment Coordinator

Job Location: Fully Remote – equipment provided

Job Type: Full-Time, Hourly, Non-exempt

Compensation: $18/hour, paid weekly

Reports To: Regional Manager

Full-Time Benefits

• Paid Time Off and Paid Holidays
• Health, Dental, Vision, Employer Paid Life Insurance, Supplemental Health Benefits, Flexible Spending Accounts
• 401K with Company Match

Frasco, Inc is seeking an energetic and organized individual for our Assignment Setup Department. This individual must thrive in a demanding environment, appreciate technology, and want to advance with a dynamic, fast-growing company. This candidate must have keen attention to detail and be an adaptive person.

Responsibilities

• Manages sensitive client data and PII (Personally Identifiable Information) by ensuring the confidentiality and security of client information by adhering to data protection and company policies
• Assesses referrals, inputs data, and assigns appropriate service to management in an accurate, efficient, and timely manner.
• Collaborate with colleagues, managers, and sales staff to thoroughly analyze referrals and gain a clear understanding of client requirements
• Achieves set productivity targets and maintains a low error rate, meeting the criteria established for the role after an initial probationary period.

Requirements

• Excellent written and verbal communication skills, with the ability to communicate clearly, professionally, and with appropriate tone across a variety of audiences
• Able to communicate clearly and concisely with clients and internal individuals
• Strong focus on accuracy and excellent organizational abilities
• Ability to understand and interpret diverse types of documents
• Proficiency in troubleshooting and resolving issues
• Skills in extracting necessary information from various documents for case setup and database input
• Capability to work independently while also contributing to team goals

Education And Preferred Qualifications

• High School diploma or equivalent
• Case Management experience

Start your career with a leader in the investigations industry that is financially stable, experiencing considerable growth, and whose history spans over 60 years!

Ready to make a difference? Apply now!

All replies are confidential Equal Opportunity Employer

PM18

Salary Description

$18.00