Asset & Wealth Management - Data Mesh Enablement & Onboarding - Product Manager - Vice President

Next Frontier Capital; Jersey City (NJ); On-site; USD 170,000 - 260,000; Full time

Benefits offered by this job

Health care coverage

On-site health and wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorgan Chase & Co. is seeking a Data Mesh Enablement & Onboarding Product Manager to own the operating model for onboarding, access, and certification across the Asset & Wealth Management Data Mesh.

You will lead onboarding guidance, entitlement approvals, and issue resolution to enable teams to discover and use governed data products. The role requires 7+ years in product/operations, strong data acumen, and experience with ServiceNow.

Qualifications

• 7 yrs of VP-level experience in product management, platform operations, data operations, or enablement roles or equivalent scope/ownership.
• Strong data acumen: understand data products, lineage/definitions, and translate questions into guidance.
• Experience running intake, triage, and workflow management using ServiceNow or comparable tooling.
• Demonstrated ability to manage certification-based processes with multiple stakeholders.
• Strong operational rigor: documentation, repeatable processes, exception handling, metrics-driven improvement.
• Excellent communication: support end users, influence partner teams, and present to senior stakeholders.

Responsibilities

• Serve as the primary onboarding lead for Asset & Wealth Management Data Mesh / Galaxy, guiding onboarding steps and timelines.
• Own intake and triage for data inquiries, and manage ServiceNow tickets for data questions and access.
• Lead the bi-annual Sandbox Certification process, plan the cycle, coordinate stakeholders, track completions, document exceptions.
• Approve the SmartApproval queue for SID/FID onboarding, ensuring governance and entitlement compliance.
• Govern BGO roles in WEAVE, including certification workflows and validating use cases for onboarded FIDs.
• Provide high-confidence Q&A on data availability, usage, and onboarding blockers.
• Develop standardized playbooks, SLAs, self-service pathways, and recurring leadership metrics/reporting.
• Collaborate with control, governance, and platform stakeholders to ensure audit readiness.

Skills

Stakeholder management

Data acumen

Process orientation

Communication skills

Governance knowledge

Tools

ServiceNow

Workflow management

Job description

Be the front-line owner of how Asset & Wealth Management teams onboard, get access, and certify use of governed data products across the Asset & Wealth Management Data Mesh ecosystem (including Galaxy)—building a scalable, control-ready operating model in ServiceNow.

As a Data Mesh Enablement & Onboarding Product Manager within Asset & Wealth Management Data organization, you will own and run the operating model for onboarding, access, and certification across the Asset & Wealth Management Data Mesh ecosystem (including Galaxy). You will be the front-line “go-to” for onboarding guidance, entitlement approvals, and user support—ensuring controlled, repeatable, and scalable processes that enable teams to discover, request, and use governed data products effectively. The ideal candidate has strong data acumen, excellent stakeholder management skills, and a process-oriented mindset with experience operating through ServiceNow and certification-based controls.

Job Responsibilities

• Serve as the primary onboarding lead for Asset & Wealth Management Data Mesh / Galaxy, providing clear guidance on onboarding steps, prerequisites, and expected timelines
• Own the intake and triage process for data inquiries, managing and delegating ServiceNow tickets related to data questions, access requests, and onboarding support
• Facilitate the bi-annual Sandbox Certification process, including planning the cycle, coordinating stakeholders, tracking completions, and ensuring exceptions are minimized and documented
• Approve the SmartApproval queue for SID/FID onboarding, ensuring requests meet governance and entitlement requirements prior to activation
• Review and govern BGO roles managed in WEAVE, including certification workflows and maintaining/validating associated use cases for onboarded FIDs
• Provide high-confidence Q&A support to stakeholders on what data is available on the Asset & Wealth Management Data Mesh, how it should be used, and how to resolve common onboarding/access blockers
• Drive operational maturity by standardizing playbooks, defining SLAs, improving self-service pathways, and developing recurring metrics and reporting for leadership
• Partner with control, governance, and platform stakeholders to ensure onboarding and certification processes remain audit-ready and aligned with firm standards

Required qualifications, capabilities, and skills

• 7 yrs of Vice President level experience in product management, platform operations, data operations, or enablement roles (or equivalent scope/ownership)
• Strong data acumen: ability to understand data products, lineage/definitions at a practical level, and translate stakeholder questions into actionable guidance
• Experience running intake, triage, and workflow management using tools such as ServiceNow (or comparable enterprise workflow tooling)
• Demonstrated ability to manage certification-based processes (e.g., periodic access reviews, controls attestations, environment certification) with multiple stakeholders
• Strong operational rigor: clear documentation, repeatable processes, exception handling, and metrics-driven improvement
• Excellent communication skills—able to support end users, influence partner teams, and represent the process with senior stakeholders

Preferred qualifications, capabilities, and skills

• Familiarity with data mesh concepts and operating models (domain-owned data products, governed access, enablement patterns)
• Experience with entitlement/access approval queues and role-based access governance
• Experience working in Asset & Wealth Management data, analytics, or platform enablement contexts
• Comfort working across multiple internal systems (e.g., onboarding tooling, certification workflows, entitlement platforms) and translating them into an end-to-end user experience

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals. Product Manager to lead Asset and Wealth Management Data Mesh onboarding, access and certification via ServiceNow; scalable controls.