Asset Protection Specialist - King of Prussia, Pennsylvania

lululemon; Meadville (Crawford County); On-site; USD 48,000 - 55,000; Full time

Job summary

An innovative performance apparel company seeks an Asset Protection Specialist to enhance safety and security within the store environment. This role is crucial in educating staff on asset protection policies, ensuring compliance, and fostering a positive atmosphere for both employees and customers. The ideal candidate will have a background in customer service or law enforcement, demonstrating strong leadership and communication skills. Join a team that values well-being and community connections while promoting a safe shopping experience for all.

Benefits

Health and Dental Coverage

Paid Time Off

Retirement Plans

Employee Discounts

Wellness Programs

Development Opportunities

Qualifications

• Experience in retail, law enforcement, or asset protection preferred.
• Previous customer service and leadership experience.

Responsibilities

• Communicate asset protection policies and maintain a visible presence.
• Train staff on theft and fraud reporting and build relationships with law enforcement.

Skills

Customer Service

Leadership

Risk Mitigation

Communication

Education

High School Diploma or GED

Additional Education

Job description

Asset Protection Specialist - King of Prussia, Pennsylvania

Join to apply for the Asset Protection Specialist - King of Prussia, Pennsylvania role at lululemon

About lululemon

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. We focus on creating transformational products and experiences that support people in moving, growing, connecting, and being well. Our success stems from our innovative products, store presence, commitment to our people, and community connections. We aim to foster a positive, inclusive, and growth-oriented environment for our team members.

Team and Role Overview

The Asset Protection team promotes safety and security, ensuring the well-being of our staff and customers. The Asset Protection Specialist plays a vital role in educating store teams on our global priorities: Well Being, Risk Mitigation, Financial Value, and Social Impact.

Key Responsibilities

• Communicate lululemon's Asset Protection policies and procedures effectively.
• Maintain a visible presence at the store entrance to ensure safety and security.
• Lead and support emergency and crisis responses.
• Report incidents related to safety and well-being promptly.
• Train staff on theft and fraud reporting, emphasizing unbiased reporting.
• Build and maintain relationships with law enforcement and community partners.
• Support ongoing training and safety initiatives.
• Ensure compliance with safety training and conduct safety walkthroughs.
• Review inventory reports and develop action plans for operational improvements.

Guest Experience and Collaboration

• Address guest concerns related to asset protection.
• Engage dynamically on the floor to support safety and customer service.
• Collaborate with leadership to assess and mitigate risks.
• Foster an inclusive, respectful team environment.
• Partner with law enforcement and neighboring businesses for risk mitigation.

Operations and Skills

• Adhere to safety policies and legal requirements.
• Document incidents accurately for investigations.
• Monitor SOP compliance and inventory accuracy.
• Maintain a calm demeanor in stressful situations.
• Work effectively both independently and as part of a team.

Qualifications and Experience

• Previous customer service and leadership experience.
• Experience in retail, law enforcement, or asset protection preferred.
• High school diploma or GED required; additional education is a plus.

Additional Requirements

• Legal authorization to work in the US.
• Ability to travel as needed.
• Flexible schedule including evenings, weekends, and holidays.

Compensation and Benefits

The typical salary range is $48,200-$54,300. Benefits include health and dental coverage, paid time off, retirement plans, employee discounts, wellness programs, and development opportunities. Eligibility for some benefits depends on specific criteria.