Asset Protection & Safety Mgr

Lowe's Companies, Inc.; Columbus (OH); Presencial; USD 65.000 - 95.000; Jornada completa

Descripción de la vacante

Lowe’s Companies, Inc. is hiring an Asset Protection & Safety Manager to lead safety and loss-prevention programs across the Columbus store. You will coordinate with store leadership to ensure safe, friendly, and efficient operations while safeguarding assets.

The role involves monitoring store activities, investigating incidents, coaching staff, and ensuring compliance with safety protocols and regulatory guidelines. Travel to nearby stores or trainings may be required.

Formación

• Bachelor’s Degree or higher OR High School Diploma or equivalent with 3 years of relevant work experience (retail or Asset Protection).
• National certified training program (e.g., Wicklander-Zuwalski or Reed training) and professional accreditation (APQ, APC) are preferred.
• Experience supervising employees including coaching, mentoring, directing, training, performance management, and recognition.

Responsabilidades

• Deliver quality customer service while maintaining a clean, safe store.
• Monitor receiving, shipping, and selling patterns for the store.
• Champion initiatives and establish processes to improve safety, shrink, and security outcomes.
• Oversee programs to minimize loss and maintain a safe environment; respond to incidents as needed.
• Travel to meetings, trainings, or to support neighboring stores as required.

Conocimientos

Customer service

Coaching Training

Leadership

Safety awareness

Investigations

Educación

Bachelor’s Degree or higher OR High School Diploma or equivalent

National certified training program (Wicklander-Zuwalski or Reed)

Professional accreditation (APQ, APC)

Herramientas

CCTV

EAS

Descripción del empleo

What You Will Do

All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As an Asset Protection & Safety Manager, this means:

• Helping Store Operational Leadership team ensure associates are delivering friendly, professional, timely service to all customers who shop the store.
• Monitoring receiving, shipping, and selling patterns for assigned store.
• Championing initiatives and establishing processes and controls that improve safety/hazmat, shrink, and security outcomes.

The Asset Protection & Safety Manager (APSM) oversees and coordinates programs and processes to minimize loss while maintaining a safe working and shopping environment. This associate monitors and solves for criminal activities, coaches and trains associates, and oversees inventory levels to help with shrink and shortages. The APSM may need to respond to violent altercations to keep customers and staff safe. The Asset Protection & Safety Manager is seen as an expert on safety reports, guidelines, and regulations.

Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.

What We're Looking For

• Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.
• Requires morning, afternoon and evening availability any day of the week.
• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.

What You Need To Succeed

• Bachelor's Degree or higher OR High School Diploma or equivalent and 3 years of relevant work experience (e.g., retail or Asset Protection).

Preferred Qualifications

• Bachelor's Degree in Criminal Justice, Safety, Business, or related Asset Protection field.
• National certified training program (e.g., Wicklander-Zuwalski or Reed training).
• Professional accreditation (e.g., APQ, APC) or equivalent experience.
• 2 years of experience directly or indirectly supervising employees including coaching, mentoring, directing, training, performance management, and recognition.
• 2 years of experience as a Manager in a retail environment. 1 year of experience conducting quality reviews/audits.
• Demonstrated experience analyzing business documents (e.g., P&L, exception reports).
• Demonstrated experience conducting retail investigations (i.e., has conducted multiple retail investigations). Experience in using physical security systems (e.g., CCTV, EAS).

About Lowe’s

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.