Job Summary
Responsible for managing the Asset Protection/Safety Program for an assigned Navy Exchange with a sales volume of $22-36.9M.
Duties and Responsibilities
- Assist Exchange management in planning, developing, implementing, and evaluating Asset Protection programs, including safety, physical security, and operational reviews.
- Recommend and implement modifications to programs, procedures, standards, and techniques related to loss prevention, asset protection, and safety to improve efficiency and effectiveness.
- Manage and conduct internal and external theft investigations, suspected unethical conduct, accidents, workplace violence, fraud, waste, or abuse, ensuring activities comply with departmental policies.
- Oversee overnight surveillance activities, covert camera installations, investigations, and interviews with dishonest associates, vendors, and contractors.
- Document investigation results professionally in reports according to departmental standards.
- Serve as a collateral duty Safety Manager, ensuring a safe environment for all staff and patrons, and administer safety programs in compliance with Navy standards.
- Hire, train, develop, mentor, coach, and supervise loss prevention and safety staff, ensuring adherence to policies and procedures.
- Conduct monthly operational reviews at each location and complete audits for cash handling, vending, safety, and other areas.
- Collaborate with the General Manager to address deficiencies and improve compliance.
- Work with store operations to develop shrink committees and action plans to reduce inventory shrinkage.
- Manage physical security systems, including CCTV, EAS, alarms, and key control systems.
- Participate in fiscal year-end inventories, report irregularities, and utilize case management and POS reporting systems effectively.
- Engage in personal and professional development activities for loss prevention and safety staff, including industry training and courses.
- Build strong relationships across organizational levels and with law enforcement agencies.
- Support all loss prevention and safety initiatives as assigned, working independently within established policies and procedures.
- Maintain a secret DOD Security Clearance.
Qualifications
U.S. Citizenship is required. The candidate must have a total of 5 years of experience, including:
- 3 years in administrative, investigative, or loss prevention fields, demonstrating skills in interpersonal relationships and mature judgment.
- OR 1 year of related academic study above high school level may substitute for 9 months of experience, up to a maximum of a 4-year degree for 3 years of general experience.
AND
- 2 years of progressively responsible experience in retail loss prevention, involving security investigations, internal reviews, and inventory control techniques.