Asset Protection & Safety Manager

Paradies Lagardère; Charlotte (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Paradies Lagardère in Charlotte, NC is seeking an Asset Protection Leader dedicated to safeguarding people and assets while delivering exceptional service.

You will lead investigations, monitor shrink, manage safety programs, and partner with law enforcement to deter theft. The role requires auditing, reporting with Power BI and SAP, and coaching store teams on loss-prevention best practices.

Qualifications

• Asset protection and safety expertise with incident investigation experience.
• Ability to lead shrink and safety initiatives and train teams.
• Experience auditing processes and reporting findings to leadership.

Responsibilities

• Provide first class service to customers, employees and partners to maintain a respectful environment.
• Lead store walk-throughs to raise awareness, identify policy violations and training opportunities.
• Monitor cash over/shorts, deposits, vouchers, and fraud chargebacks.
• Oversee security systems, report outages, and coordinate with vendors as needed.
• Support audits, safety programs, and associate training across the platform and warehouse.
• Investigation of theft, fraud, and safety incidents using EBR, video review, and interviews.
• Coordinate with local law enforcement and other agencies to deter crime.
• Review P&L, SAP reports, and improve loss prevention strategies.
• Assist in year-end inventory processes and delivery schedule adherence.
• Respond to alarm calls and maintain keys, safes, and alarm controls.

Skills

Asset Protection

Safety

Investigations

Audit

Employee relations

Tools

Power BI

SAP

EBR

Job description

Provide First Class Service to all customers, employees and business partners and assist in providing a respectful working environment for everyone

Conduct store walk throughs to increase associate awareness and partnerships, celebrate successes, and identify training opportunities, policy violations, and acts of associate dishonesty

Conduct training in all aspects of Asset Protection and Safety, including department specific onboarding for all new associates

Attend and participate in all platform leadership meetings and share shrink and safety trends, audit results, training opportunities, and platform successes

Monitor and investigate all Cash Over/Shorts, including deposit variances, voucher losses and fraud chargebacks

Monitor the functionality of all camera systems and report and resolve outage issues in a timely manner

Support weekly and monthly Operational, Receiving, Asset Protection, and Safety audits, in the platform and off-site warehouse

Address areas of risk and assist in training and implementing company approved safety and inventory control policies and processes with assistance from RAPSM and FGM

Maintain all Asset Protection and Safety Awareness programs in the location

Provide partnership, investigate, and assist in resolving the root causes for all Workers Comp and General Liability claims

Implement Shrink and Safety focus plans to minimize risk exposures and support the platform in achieving profitability goals

Lead Internal and External theft and fraud investigations utilizing (EBR) Exception Based Reporting, video review, associate interviews, inventory analytics, and employee relations information

Leverage partnerships and foster relationships with local law enforcement, prosecutors, and community leaders, to facilitate successful deterrence and prosecutions

Review the weekly/monthly P&L, Power BI, and SAP reports to determine potential areas of loss

Assist in the preparation, physical counting, and the reconciliation of our yearly retail physical inventory

Review weekly delivery schedule for offsite warehouses and report any Geo-Fence violations, driving violations, or deviation from the schedule to platform management

Maintain functionality and controls of all keys, safes, and alarm panels including removing and changing accesses as needed

Respond to all alarm calls