Asset Protection Pro: Security Ambassador

Nordstrom, Inc.; Washington (District of Columbia); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Medical/Vision, Dental

Retirement

Paid Time Away

Life Insurance

Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. is seeking an Asset Protection Security Ambassador to help prevent inventory loss by actively engaging with customers and coworkers, maintaining a discreet but visible security presence, and training staff in loss prevention practices.

The role emphasizes professional interaction, adherence to licensing requirements, and the ability to respond calmly to emergencies while supporting a safe shopping environment across designated locations.

Qualifications

• A valid security license is required for this role in Washington DC; Denver, Colorado; New York City, New York; St. Louis, Missouri; and Oregon
• The ability to maintain an active, visible floor presence as a deterrent in designated areas
• A calm head when dealing with safety issues, including dealing with suspects who engage in aggressive behavior
• Accountability, initiative and a high level of ownership
• Meet any local licensing requirements
• The ability to work a flexible schedule based on business needs

Responsibilities

• Greet and engage customers in a timely, professional and personable manner and respond to customer’s needs
• Maintain visible presence by wearing a Nordstrom provided security officer style uniform
• Perform monitoring and surveillance activities
• Assess and assist in emergency situations
• Reduce and control loss of inventory through audits, training, and education
• Maintain a high level of confidentiality

Job description

Nordstrom, Inc. is seeking an Asset Protection Security Ambassador to help prevent inventory loss by actively engaging with customers and coworkers, maintaining a discreet but visible security presence, and training staff in loss prevention practices.

The role emphasizes professional interaction, adherence to licensing requirements, and the ability to respond calmly to emergencies while supporting a safe shopping environment across designated locations.