Asset Protection Practitioner - Soho

brobstongroup.com - Jobboard; New York (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

brobstongroup.com - Jobboard is looking for an Asset Protection Practitioner for their Soho location. This role is crucial for protecting customers and store assets while managing safety risks. The Practitioner will proactively work with store leadership to identify theft and provide exceptional customer service.

Ideal candidates must have over 3 years of experience in loss prevention or security, along with strong communication and observational skills. The position requires flexibility, including potential evening and weekend shifts.

Qualifications

• 3+ years of experience in loss prevention, security, or retail operations.
• Strong observational, investigative, and communication skills.
• Ability to stand and walk for extended periods and work a flexible schedule.

Responsibilities

• Perform routine patrols of the sales floor to deter theft and ensure safety.
• Respond to incidents, conduct investigations, and prepare reports.
• Monitor CCTV and exception reporting systems to identify suspicious activities.
• Collaborate with store management to resolve incidents.
• Support operational initiatives to reduce shrink and improve controls.

Skills

Observational skills

Investigative skills

Communication skills

Education

High school diploma or equivalent

Job description

Summary

The Asset Protection Practitioner is responsible for protecting customers, associates, and store assets at the Soho location. This role proactively identifies and mitigates theft, fraud, and safety risks through visible presence, investigations, and collaboration with store leadership. The Practitioner delivers strong customer service while maintaining compliance with loss prevention policies and procedures.

Responsibilities

• Perform routine patrols of the sales floor, stockroom, and common areas to deter theft and ensure safety.
• Respond to incidents, conduct investigations, and prepare accurate incident and case reports.
• Monitor CCTV and exception reporting systems to identify suspicious activity and operational risks.
• Collaborate with store management and, when necessary, external law enforcement to resolve incidents.
• Support operational initiatives and audits to reduce shrink and improve loss prevention controls.

Requirements

• 3+ years of experience in loss prevention, security, or retail operations.
• Strong observational, investigative, and communication skills.
• Ability to stand and walk for extended periods and to work a flexible schedule including nights and weekends.
• High school diploma or equivalent; prior retail or asset protection training preferred.