Asset Protection Partner

SEPHORA; New York (NY); On-site; USD 36,000 - 43,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusion & Belonging program

Job summary

Sephora in New York's Times Square is seeking an Asset Protection Partner to safeguard assets and maintain a safe, inclusive environment for customers and associates. You will work with store leadership to implement safety strategies, monitor activity, and handle incidents with professionalism.

This role emphasizes vigilance, service, and belonging to something beautiful. Responsibilities include leading safety trainings, deterring theft on the sales floor, coordinating with district leadership,

Qualifications

• 1–2 years in retail operations, asset protection, or loss prevention.
• Understanding of shrink and safety practices.
• Ability to collaborate across teams and de-escalate conflicts.
• Comfortable with CCTV and reporting tools.
• Excellent communication and attention to detail.

Responsibilities

• Promote safety and awareness; lead meetings and training.
• Deter theft; spend 75-80% on the selling floor to support service and safety.
• Partner with leadership; align shrink reduction and safety initiatives.
• Monitor and investigate losses using CCTV and reporting tools.
• De-escalate incidents professionally, prioritizing safety and client experience.
• Complete audits and prepare asset protection reports.
• Adhere to asset protection policies and licensing requirements.
• Support multiple locations as needed.
• Represent Sephora; testify in court if required.

Skills

Retail experience

Loss prevention

CCTV monitoring

Excellent communication

Team collaboration

Tools

CCTV systems

Job description

Job ID: 294047

Store Name/Number: NY-Times Square (0304)

Address:1535 Broadway, New York, NY 10036, United States (US)

Hourly/Salaried: Hourly (Non-Exempt)

Full Time/Part Time: Full Time

Position Type: Regular

Your Role at Sephora

As an Asset Protection Partner, you'll safeguard Sephora’s assets and support a safe, inclusive environment for clients and employees. Working with store leaders and the District Asset Protection Manager, you'll help implement safety and shrink strategies, monitor store activity, and handle incidents with professionalism and care. If you're detail-oriented and passionate about safety and service, this is your moment to Belong to Something Beautiful.

Key Responsibilities

• Promote safety & awarenessLead/join meetings and training to increase asset protection and reinforce safety protocols
• Maintain strong store presenceSpend 75-80% of time on the selling floor to deter theft, support service, and maintain a safe environment
• Partner with leadershipCollaborate with managers to align shrink reduction and safety initiatives
• Monitor & investigateUse CCTV and reporting tools to identify and investigate losses
• Incident responseDe-escalate situations professionally, prioritizing safety and client experience
• Execute audits and reportingComplete audits and prepare reports for asset protection efforts
• ComplianceAdhere to all asset protection policies and licensing requirements
• Support multiple locations As needed
• Represent SephoraTestify in court on behalf of the company if required

Flexible Scheduling and Reliability

• Must meet the required minimum number of weekly shifts/ hours
• Full Time: 30-40 hrs/week
• Be available during peak retail operations (nights, weekends and holidays)
• Punctuality and consistent attendance

Qualifications/Experience

• 1–2 years in retail operations, sales, hospitality, asset protection, or loss prevention
• Understanding of retail operations, shrink, and safety
• Ability to build trust and collaborate across teams
• Conflict de-escalation skills
• Comfortable with CCTV and reporting tools
• Excellent communication and attention to detail
• Physically able to lift and carry up to 50lbs

While at Sephora, you’ll enjoy

• Inclusion & Belonging We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored
• Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here
• $26.25 - $30.94/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location.

Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, sex, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.