About the Company
About the Role
The responsibility of the Asset Protection Manager (APM) is to support the Bloomingdale’s North Michigan Avenue store by providing leadership, expertise, and training for the reduction of inventory shortage and controllable losses.
Responsibilities
- Leadership – managing and communicating the overall AP/LP effort and shortage reduction within store; develop and execute AP plans and shortage programs.
- Developing Partnerships – developing an open line of communication with both AP and store associates, central and corporate executives; build positive business relationships.
- Drive company shortage action plan and store-specific shortage reduction strategies across sales and support teams.
- Audit for compliance across all operational/merchandise security standards including cash office, fine jewelry and receiving. In partnership with store leadership, own/influence any changes required to meet standards.
- Identify and communicate shortage related risks due to non-compliance with outbound/inbound receiving/ COT/NCTs/RTVs/Damages/CDTs standards.
- Lead store safety culture and program compliance. Complete detailed analysis of all customer/employee accidents, addressing causes and avoiding repetition of the incidents.
- Build awareness of theft and fraud mitigation strategies across the selling and support teams.
- Administration & Technical Skills – developing and implementing store shortage plans; responsible for all internal investigations and external case management; testify in civil and criminal court proceedings, maintaining and adhering to payroll, expense and capital budgets; effectively handle multiple tasks and projects.
- Network with local law enforcement, mall management, other retailers, and legal counsel.
- Provide a safe environment for customers and associates.