Asset Protection Lead - Full Time

Belk; Frisco (TX); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

401K with Matching Contribution

Generous PTO

Merchandise Discounts

Paid Maternity and Paternal Leave

Growth and Professional Development

Employee Assistance Programs

Education and Tuition Reimbursement

Job summary

Belk in Frisco, TX is seeking an Asset Protection Lead to drive shortage reduction and protect profitability. You will lead process improvements, ensure policy compliance, and serve as a change agent within the store team.

This hourly role demands a proactive mindset, the ability to train staff on AP programs, coordinate with local law enforcement when needed, and maintain confidentiality while adapting to changing business needs.

Qualifications

• 1+ year in retail or AP with strong customer service focus.
• Experience handling loss prevention incidents and investigations.
• Comfort with technology and data-driven decision making.
• Willingness to work flexible schedule including nights, weekends, holidays.

Responsibilities

• Own store objectives and key metrics with accountability.
• Identify and prevent theft, fraud, and dishonesty; follow policies.
• Assist with retail crime incidents and document outcomes.
• Lead awareness training, data security, and AP systems usage.
• Communicate daily goals and model knowledge-sharing.
• Onboard staff and support ongoing AP training.

Skills

Retail experience

AP experience

Customer service

Communication skills

Tech savvy

Tools

AP system

Windows OS

Job description

The Asset Protection Lead supports the store in achieving shortage reduction and improved profitability. This role leads process improvement and ensures compliance of strategies, procedures, and policies. The Asset Protection Lead embodies the values of the Asset Protection Mission Statement by protecting the company’s profitability, serving as a change agent, and promoting a store culture of teamwork, collaboration, trust, and accountability. This is an hourly position.

What You Will Do

• Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of key metrics.
• Support proactive shortage reduction by identifying and preventing incidents of theft, fraud, and dishonesty. Maintain current knowledge of company policies and procedures and ensure consistent store communication.
• Assist with internal, external, and organized retail crime incidents in accordance with case procedures, company standards, and applicable laws. Ensure all apprehensions follow proper protocol and incidents are accurately documented and reported.
• Lead store awareness training initiatives, data security compliance, and AP system application. Ensure store adherence with company policies, procedures, and safety guidelines.
• Communicate daily goals and key tasks. Model behaviors that support building team knowledge.
• Enhance team’s knowledge and accuracy in executing AP programs by assisting with onboarding, initiating teaching opportunities, and supporting associate continued learning.
• Maintain confidentiality, safeguard sensitive information, and demonstrate composure, understanding the importance to business continuity and investigations.
• Demonstrate adaptability and respond to changing circumstances, adjusting tactics and shifting resources based on business needs.
• Foster strong working relationships with local law enforcement to support collaboration and successful case resolution.
• Ensure store systems are working properly, and promptly report any outages, risks, or safety concerns.

Skills And Abilities

• Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
• Communicate with excellence.
• Comfortable with technology, including smartphones, tablet computers, video equipment, and Windows-based operating systems.
• 1+ years of retail experience/ AP experience and a dedication to customer service excellence.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.

Benefits We Offer

• Medical, Dental, and Vision
• 401K with Matching Contribution
• Generous PTO
• Merchandise Discounts
• Paid Maternity and Paternal Leave
• Growth and Professional Development Opportunities
• Employee Assistance Programs
• Education and Tuition Reimbursement Programs
• Benefit eligibility dependent on role and/or full-time/part-time status

Your career. Your runway.

At Belk, we’re focused on what matters most to our customers and associates. We try new things and adapt quickly. Whether showcasing emerging fashion trends or embracing new ways of doing business, we approach our work with curiosity and a problem-solving mentality. We've been doing that for more than 135+ years and continue to evolve!