Asset Protection Lead - Full Time

Belk, Inc.; Center (IN); In loco; USD 22.000 - 33.000; Part-time

Descrizione del lavoro

Belk, Inc. is seeking an Asset Protection Lead in Indiana to support shortage reduction and store profitability. This role leads initiatives to improve procedures, protects company assets, and fosters a team-oriented environment focused on trust and accountability.

The position is hourly and entails adaptable scheduling, training responsibilities, and collaboration with store staff and local law enforcement to resolve incidents and safeguard operations.

Competenze

• 1+ years of retail experience or AP experience.
• Flexible schedule including nights, weekends and holidays.
• Able to lift 40 lbs and move around all store areas.
• Customer service oriented with strong communication.

Mansioni

• Lead shortage reduction by preventing theft, fraud, and dishonesty.
• Maintain knowledge of policies and communicate store procedures.
• Assist with incidents; ensure proper reporting and documentation.
• Lead store awareness training and data security compliance.
• Set daily goals and model productive behavior.
• Support onboarding and ongoing AP training.
• Protect confidential information and aid investigations.
• Adapt to changing conditions and reallocate resources.
• Foster relationships with local law enforcement for case resolution.
• Oversee store systems and report outages or safety concerns.

Conoscenze

Data-driven decisions

Strong communication

Team leadership

Adaptability

Customer service focus

Handling sensitive information

Strumenti

Windows OS

Descrizione del lavoro

The Asset Protection Lead supports the store in achieving shortage reduction and improved profitability. This role leads process improvement and ensures compliance of strategies, procedures, and policies. The Asset Protection Lead embodies the values of the Asset Protection Mission Statement by protecting the company's profitability, serving as a change agent, and promoting a store culture of teamwork, collaboration, trust, and accountability. This is an hourly position.

What You Will Do

• Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of key metrics.
• Support proactive shortage reduction by identifying and preventing incidents of theft, fraud, and dishonesty. Maintain current knowledge of company policies and procedures and ensure consistent store communication.
• Assist with internal, external, and organized retail crime incidents in accordance with case procedures, company standards, and applicable laws. Ensure all apprehensions follow proper protocol and incidents are accurately documented and reported.
• Lead store awareness training initiatives, data security compliance, and AP system application. Ensure store adherence with company policies, procedures, and safety guidelines.
• Communicate daily goals and key tasks. Model behaviors that support building team knowledge.
• Enhance team’s knowledge and accuracy in executing AP programs by assisting with onboarding, initiating teaching opportunities, and supporting associate continued learning.
• Maintain confidentiality, safeguard sensitive information, and demonstrate composure, understanding the importance to business continuity and investigations.
• Demonstrate adaptability and respond to changing circumstances, adjusting tactics and shifting resources based on business needs.
• Foster strong working relationships with local law enforcement to support collaboration and successful case resolution.
• Ensure store systems are working properly, and promptly report any outages, risks, or safety concerns.

Skills And Abilities

• Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
• Communicate with excellence.
• Comfortable with technology, including smartphones, tablet computers, video equipment, and Windows-based operating systems.
• 1+ years of retail experience/ AP experience and a dedication to customer service excellence.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.