Asset Protection Coordinator - Kendall Village

Old Navy; Miami (FL); On-site; USD 48,000 - 68,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) plan

Employee stock purchase

Medical insurance

Dental insurance

Vision insurance

Life insurance

Job summary

Old Navy is seeking an Asset Protection Coordinator to drive safety and shortage reduction across our stores. You will investigate theft, train teams, and work with law enforcement to protect people and products within our family of brands, including Gap, Old Navy, Banana Republic, and Athleta.

You’ll engage in security audits, incident reporting, and cross-functional collaboration to build a proactive culture of safety, accountability, and inclusivity across our retail network.

Qualifications

• Strong investigative and analytical capabilities essential.
• Experience coordinating with law enforcement or legal teams.
• Ability to train and influence store teams on safety.

Responsibilities

• Conduct investigations into theft using surveillance, data, and case tools.
• Partner with store leadership to identify shortage risks and prevent losses.
• Train store teams on safety protocols and incident reporting.
• Collaborate with law enforcement to build and prosecute cases.
• Perform regular security audits to ensure policy compliance.
• Support emergency preparedness planning for safety incidents.
• Analyze incident trends and share insights with AP leadership.
• Represent AP in store-level meetings and promote safety culture.

Skills

Investigative skills

Analytical skills

Train store teams

Liaison with law enforcement

Surveillance systems

Communication

Tools

Case management software

Job description

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.

About The Role

As an Asset Protection Coordinator, you play a key role in executing safety and shortage reduction strategies across one or more stores. You investigate theft and fraud, train store teams, and collaborate with law enforcement to protect our people and products. Your work helps ensure a secure, compliant, and inclusive environment across our house of iconic brands: Gap, Old Navy, Banana Republic, and Athleta.

What you’ll do

• Conduct investigations into internal and external theft using surveillance systems, data analysis, and case management tools.
• Partner with store leadership to identify shortage risks and implement tailored prevention strategies.
• Train store teams on safety protocols, theft deterrence, and incident reporting systems to build awareness and capability.
• Collaborate with law enforcement to build and prosecute cases involving habitual or aggressive offenders.
• Perform regular security audits to ensure compliance with physical security standards and company policies.
• Support emergency preparedness by helping stores plan for and respond to safety incidents or crises.
• Analyze incident trends and share insights with AP leadership to inform broader prevention strategies.
• Represent the AP function in store-level meetings and contribute to a culture of safety and accountability.

Who you are

• Strong investigative and analytical skills.
• Ability to train and influence store teams.
• Experience working with law enforcement and legal systems.
• Knowledge of surveillance systems and reporting tools.
• Strong communication and time management skills.

Benefits at Old Navy

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five 'on the clock' hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• See more of the benefits we offer.
• For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.