Asset Protection - Coordinator - Dubuque Distribution Center

Nordstrom, Inc.; Dubuque, Northern (IA, KY); Hybrid; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

PTO

Job summary

Nordstrom, Inc. is seeking an Asset Protection Coordinator to help maintain a safe environment for people, customers, and assets. You will support safety initiatives, investigate incidents, and partner with store leadership to reduce shrink and promote operational excellence.

You will work closely with the Asset Protection Manager, store leadership, and law enforcement. Responsibilities include monitoring CCTV, assisting investigations, training teams on asset prevention, and coordinating with

Qualifications

• 1+ year of retail or asset protection experience.
• A valid security license is required for this role in select locations.
• Strong organizational and time management skills.
• Calm and professional approach to handling safety situations.
• Excellent verbal and written communication skills.

Responsibilities

• Monitor CCTV and conduct surveillance to identify suspicious activity.
• Support investigations by gathering data, conducting checks, and responding to alarms.
• Enforce safety and security procedures to promote a safe store environment.
• Execute shrink reduction strategies using RFID and reporting tools.
• Complete accurate incident, investigation, and security metric reports.

Skills

Attention to detail

Time management

Communication skills

Calm under pressure

Accountability

Tools

CCTV systems

Basic computer skills

Job description

Job Description The Asset Protection Coordinator helps maintain a safe, secure environment for our people, customers, and assets. In this role, you’ll support safety initiatives, investigate incidents, and partner with store leadership to reduce shrink and promote operational excellence. You’ll partner closely with the Asset Protection Manager, store leadership teams, and local law enforcement agencies. Collaboration across Store Operations and Asset Protection functions will be critical to success.

A day in the life…

• Monitor CCTV and conduct surveillance to identify suspicious activity
• Support investigations by gathering data, conducting package checks, and responding to alarms in our Employee Service Area
• Enforce safety and security procedures to promote a safe store environment
• Execute shrink reduction strategies using RFID and other reporting tools
• Complete accurate and timely incident, investigation, and security metric reports
• Assist in training store teams on asset prevention, partner with management on action plans, and connect with local law enforcement

You own this if you have…

• A valid security license is required for this role in Washington DC; Denver, Colorado; New York City, New York; St. Louis, Missouri; and Oregon
• 1+ year of retail or asset protection experience
• Strong organizational and time management skills
• A calm and professional approach to handling safety related situations
• Strong accountability, initiative, and confidentiality
• Excellent verbal and written communication skills
• Ability to work a flexible schedule based on business needs
• Knowledge of CCTV systems and basic computer skills (preferred)
• Comfortable using surveillance, reporting, and monitoring technologies

Physical Requirements

This is a hands-on, high-volume role requiring physical labor and continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers. Frequent use of hands for grasping, fine manipulation, pushing and pulling Handle bulky and sometimes awkwardly shaped items, which include reaching for and lifting these items above the head. Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

Pay Range Details

• The pay range(s) below has been provided in compliance with state specific laws.
• Pay ranges may be different for other locations.
• Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
• $22.05 - $22.95 Hourly

Benefits

• We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources
• Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more.

Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Full_Time_ES-US.pdf

A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

© 2026 Nordstrom, Inc

About Us

We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSED

We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEART

We treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGING

We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WIN

We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVES

We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community. Come on! Join us.