Asset Protection Captain, Oxmoor - Full Time

Macy’s; Louisville (KY); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading company in retail is seeking an Asset Protection / Loss Prevention Detective to enhance security and protect company assets. The role involves supervising staff, investigating theft incidents, and coordinating with local law enforcement. Ideal candidates have strong interpersonal skills, a high school diploma, and are adaptable to various retail hours.

Qualifications

• 1-2 years related experience.
• Strong interpersonal and communication skills are essential.
• Ability to work a flexible schedule with retail hours.

Responsibilities

• Select, train, develop, and supervise staff on theft detection.
• Investigate criminal violations on company premises.
• Prepare reports on theft incidents and merchandise recoveries.

Skills

Interpersonal skills

Communication

Resourcefulness

Education

High School Diploma or equivalent

Job description

Essential Functions

• Select, train, develop, and supervise Asset Protection / Loss Prevention staff on detecting and preventing theft of company property.
• Develop, implement, and communicate programs to prevent theft amongst customers and employees.
• Participate in initial orientation and on-going training including the computer, surveillance, and alarm systems.
• Respond to customer and associate incidents to facilitate first aid and minimize company liability.
• Recover stolen merchandise and apprehend shoplifters who commit fraud or other criminal acts against the company.
• Investigate criminal violations against the person or property of any customer or associate that is committed on company premises.
• Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, audits, and other activities as assigned by the AP / LP Manager.
• Be an expert of and maintain strict compliance with the law and company policies concerning apprehensions, searches and seizures, and the preservation of evidence.
• Successfully complete all security training requirements and maintain personal certifications as required by law.
• Conduct and oversee audits to ensure sales department compliance to merchandise exposure standards and asset protection.
• Develop and maintain relationship with local law enforcement to facilitate maximum coordination for potential criminal cases.
• Testify in court concerning any case, criminal or civil, wherein the company is a party of interest to which the Asset Protection / Loss Prevention Detective is summoned.
• Works on special assignments, investigations, and surveillance as directed by Store AP / LP Manager.
• Responds to alarm conditions at assigned store.
• Perform other duties as needed.
• Regular, dependable attendance and punctuality

Qualifications and Competencies :

High School Diploma or equivalent required

1-2 years related experience

Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.

Resourceful and able to adapt quickly to changing priorities

Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities

Ability to work a flexible schedule with retail hours, including day, evening, weekends, and / or holidays

Essential Physical Requirements :

Position requires prolonged periods of standing / walking around store or department

May occasionally involve reaching above eye level, stooping, kneeling, or crouching.

Must be able to apprehend shoplifters

Ability to sustain long periods of time enclosed in surveillance areas.

Frequently lift / move up to 30lbs

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