Asset Protection Associate - Meyerland Plaza

JCPenney; Houston (TX); On-site; USD 60,000 - 80,000; Part time

Job summary

A leading retail company is seeking an Asset Protection Associate for its Meyerland Plaza location. The role involves supporting shrinkage and safety programs, conducting surveillance, and detaining suspects. Eligible candidates will enjoy benefits like medical insurance and employee discounts, along with a pay range of $14.50 to $18.13 per hour.

Benefits

Medical/dental/vision insurance

Paid vacation and holidays

401(k) with company match

Employee discounts on merchandise

Qualifications

• Applicants must be 18 years or older.
• Knowledge of local legal requirements related to loss prevention.
• Ability to handle high-stress situations calmly.

Responsibilities

• Supports Shrinkage and Safety Awareness programs.
• Conducts surveillance to detect theft and suspicious activity.
• Detains and interviews suspects according to company policy.

Skills

AP knowledge

Balanced Temperament

Results

Ownership

Intensity

Education

High school diploma or GED

Job description

Asset Protection Associate - Meyerland Plaza

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Asset Protection Associate - Meyerland Plaza

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Primary Responsibilities

1. Supports Shrinkage and Safety Awareness programs: Aids Store Management to communicate current shrinkage and safety topics.
2. Conducting surveillance: Observes customer's and contractor's activities via CCTV and floor monitoring to detect theft, fraud, or suspicious activity. Collects investigative intelligence related to ORC activity and fraud. Takes direction from AP management to monitor team member activity as needed. Reports infractions of company policy to AP and/or store management.
3. Detaining and Interviewing suspects: Conducts interviews in accordance with local laws and company policy on customers and contractors suspected of theft. Reports suspected fraud to AP management or Market Investigations as needed.
4. Maintaining records: Creates and manages records using approved company methods, proper retention of evidence, and disposition of recovered merchandise.
5. Participating in Court Hearings: Attends hearings, updates appropriate files, and maintains relationships with local law enforcement.
6. Supports Safety programs: Identifies and addresses potential hazards to customers and associates, takes initiative to correct minor hazards, conducts incident investigations, and completes related reports.
7. Supports Internal investigations: Collects evidence regarding internal investigations under AP management's direction, and acts as an interview witness as needed.

Applicants must be 18 years or older and have a high school diploma or GED. All responsibilities should be performed in accordance with company policies to drive sales and profit.

Core Competencies & Accomplishments

• AP knowledge: Stay up to date on company policies and local legal requirements related to loss prevention.
• Balanced Temperament: Maintain composure and handle high-stress situations calmly and effectively. Handle difficult situations with discretion.
• Results: Solve problems, make decisions that enhance sales, profit, or customer service. Work efficiently and inspire performance.
• Ownership: Provide excellent customer service, build positive relationships, and take accountability for actions and outcomes.
• Intensity: Proactively improve customer experience, demonstrate confidence and courage, and act with energy and urgency.

What You Get

If eligible, benefits include medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with company match. Associates receive discounts on JCPenney merchandise. Paid holidays and additional compensation are provided for scheduled holiday work. For details, visit yourjcpbenefits.com.

About JCPenney

JCPenney serves diverse American families with a broad product range and personal services. With over 650 stores and an online presence, it celebrates 120 years of community engagement. Visit JCPenney's Newsroom and follow on social media for updates.

Pay Range

USD $14.50/Hr - USD $18.13/Hr

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Retail

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