Asset Productivity Customer Solutions Manager

Brambles; United States; Remote; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking logistics company where you'll lead customer-centric solutions that enhance sustainability and operational efficiency. In this role, you'll engage with diverse teams and customers to deliver tailored solutions that create mutual benefits. You'll have the opportunity to drive impactful projects, develop your skills, and enjoy a flexible work environment. With a commitment to innovation and sustainability, this role offers a chance to make a real difference in the logistics industry while enjoying a range of perks and a supportive work culture.

Benefits

Company car

Transport allowance

Private healthcare scheme

Multisport card

Additional life insurance

Paid leave for volunteering

Financial bonus for holiday

Meal vouchers

Celebration events

Qualifications

• Experience in commercial, customer service, or supply chain roles is essential.
• Strong communication and negotiation skills are required.

Responsibilities

• Lead customer-centric solutions that align with sustainability goals.
• Collaborate with teams to implement innovative, data-driven strategies.

Skills

Commercial experience

Customer Service experience

Supply Chain experience

People Management

Negotiation skills

Strong communication

Analytical thinking

Driving License

Job description

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model .

Job Description

About the Role:

Lead diverse customer-centric solutions that deliver mutual benefits for both customers and CHEP, while aligning with sustainability and operational goals.

Collaborate with internal teams and external partners to identify, design, and implement innovative, data-driven strategies that address customer challenges.

Strengthen customer relationships by addressing their needs through developing actionable solutions and ensuring their efficient execution and impact.

Key Responsibilities may include:

• Engage with customers to understand their challenges, listening carefully to identify opportunities for value creation and tailored solutions.
• Lead customer collaboration projects aimed at reducing waste in packaging, transport, asset loss and other supply chain inefficiencies.
• Collaborate with internal teams, including sustainability, commercial, and operations, to design and implement customer solutions that align with CHEP’s strategic goals.
• Work closely with customers throughout the project lifecycle, ensuring smooth implementation and delivering measurable value to both the customer and CHEP.
• Support the development and execution of digital transformation and sustainability initiatives that drive customer engagement and operational improvement.
• Develop and present data-driven insights, proposals, and value propositions to customers, showcasing the mutual benefits of proposed solutions.
• Build strong relationships with internal and external stakeholders to ensure alignment and effective collaboration in delivering customer solutions.
• Drive customer satisfaction by delivering exceptional service and ensuring that solutions address key customer needs, while supporting CHEP’s sustainability goals.

Requirements

• Commercial, Customer Service, or Supply Chain experience
• People Management experience
• Polish (fluent) and English (B2+ level)
• Negotiation skills
• Strong communication
• Analytical way of thinking
• Driving License

WHAT WE OFFER?

• Ability to develop your skills and understanding of business in a worldwide logistics company
• Participation in worldwide projects
• Area to build your independence and own responsibilities
• Support at every stage of your career
• Independence in operating with a real impact on the organization
• Company car
• Attractive base salary with annual bonus & benefits (including transport allowance, private healthcare scheme, multisport card, additional life insurance, 3 days of paid leave for volunteering, 2 additional annual leave days - after a full calendar year, financial bonus for a two-week holiday)
• We are celebrating our successes with meal vouchers and events

Remote Type: Fully Remote Skills to succeed in the role: Adaptability, Cross-Functional Work, Data-Driven Decision Making, Digital Literacy, Emotional Intelligence, Feedback, Inclusive Leadership, Innovation, Inspiring Others, Learn From Mistakes, Mentorship, Motivating Teams, Prioritization, Stakeholder Engagement, Strategic Thinking, Talent Development

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.