Asset Manager (Market Rate Apartment Communities)

Kittle Property Group; Indianapolis (IN); On-site; USD 70,000 - 100,000; Full time

Job summary

Kittle Property Group is seeking an experienced Asset Manager for a temporary 2-year assignment in Indianapolis. This position entails overseeing Market Rate and Luxury Apartment Asset Management, forecasting financial outcomes, and ensuring quality standards across several properties. Candidate should possess a Bachelor's degree and at least three years of experience in the Multi-Family Real Estate sector, along with excellent interpersonal skills.

Qualifications

• Minimum of three years in Multi-Family Real Estate.
• Ability to interact with varied customers and strong interpersonal skills.
• Proficiency in Microsoft Excel and Word.

Responsibilities

• Recommend operational and policy improvements to enhance asset performance.
• Forecast occupancy and revenue, offering strategic solutions to address shortfalls.
• Conduct monthly site visits to properties across multiple states.

Skills

Interpersonal communication

Written communication

Education

Bachelor’s degree

CAM certification

Tools

Microsoft Office

Yardi

Elise AI

Job description

Join us at Kittle Property Group as an Asset Manager in our Portfolio Management Department! We excel in creating vibrant and thriving communities. We’re committed to innovation, collaboration, and excellence, fostering an environment where commitment to ownership and community values drive our success.

• Job Title:** Asset Manager - Market Rate Portfolio
• Location:** Onsite at our Corporate Office in Indianapolis, Indiana
• Assignment:** Temporary (2 years)
  
  

Position Overview

We’re currently seeking a seasoned Asset Manager for a temporary 2-year assignment to oversee our Market Rate and Luxury Apartment Asset Management. This role is essential in supporting functions that drive favorable financial outcomes at our Market Rate Lease-Up Assets. You’ll begin your involvement in advance of unit delivery and continue through conversion to permanent loans, occasionally supporting assets in loan refinancing or disposition.

Key Responsibilities

• Recommend operational and policy improvements to enhance asset performance.
• Forecast occupancy and revenue, offering strategic solutions to address shortfalls.
• Conduct detailed reviews of key leasing and occupancy metrics, sharing insights with Ownership and Management.
• Ensure property management teams meet and exceed leasing and occupancy goals.
• Conduct monthly site visits to properties across Florida, North Carolina, South Carolina, Alabama, and Texas, ensuring quality standards in apartment units and common areas.
• Collaborate with Digital Marketing to refine each asset’s unique selling proposition and optimize marketing strategies.
• Monitor and report on market trends, property comps, and financial metrics to ensure asset profitability.
• Utilize software tools such as Yardi and Elise AI to enhance operational results.
  
  

Qualifications

• Bachelor’s degree required; CAM certification is a plus.
• Preferred fields: business, finance, marketing, development, communication, property management, or real estate.
• Minimum of three years in Multi-Family Real Estate.
• Strong interpersonal and written communication skills.
• Proficiency in Microsoft Office, particularly Excel and Word.
  
  

Travel Requirements

This role requires travel to our market rate properties in Florida, North Carolina, South Carolina, Alabama, and Texas (approximately 25% travel).

Physical Demands

• Frequently stand, walk, and reach; occasionally lift up to 25 pounds.
• Requires both close and distance vision.
• Why Join Us?**
  
  

If you're passionate about real estate and have a proven track record of delivering results, we want to hear from you! Be a part of a dynamic team that values innovation and community-driven success.

Job Description

JOB TITLE: Asset Manager-Market Rate Portfolio

DEPARTMENT: Portfolio Management

REPORTS TO: SVP – Portfolio Management and Analysis

SUPERVISES: None

FLSA STATUS: Exempt

EXPECTATION FOR ALL EMPLOYEES

Supports the organization's mission and values by exhibiting the following behaviors: excellence and competence, collaboration, innovation, commitment and accountability to ownership.

Position Summary

Responsible for supporting functions that create favorable financial results at Market Rate Lease-Up Assets, involvement with assets will begin in advance of unit delivery and continue through conversion to perm loan. On occasion this role may support an asset being prepared for loan refinancing or disposition. This role requires a balance of being able to align with other departments to help achieve common goals with prioritization of owner’s financial objectives. This role requires an understanding of sales & customer service along with a solid understanding of data, metrics, and financial statements. This role reports to the SVP of PMA, qualified candidate will be very results oriented and will be able to illustrate a track record for effective strategizing and delivery of results.

Essential Duties And Responsibilities

• Make recommendations related to operations or policies to improve results
• Forecasts occupancy and revenue, provides recommendations to overcome shortfalls
• Understands objectives related to leasing and occupancy metrics for each site lease-up on a granular level
• Completes routine granular review of data related to traffic, leads, applications, occupancy, resident retention and turnover, shares information with Ownership, PM and PMA, makes recommendations to improve results
• Holds PM accountable for setting and attaining goals related to leasing and occupancy
• Holds PM accountable for creating & maintaining professional relationships with top employers, universities, and service providers in each sub-market
• Understands each site team members leasing goals and reports achievements compared to goals in a dashboard format, makes recommendations when there are shortfalls to site and/or individual goals
• Visit sites at a minimum once monthly, or at an increased frequency when deemed necessary (25% travel)
• Walks apartment units to ensure quality expectations are being met, establishes plan to correct when objectives are not being met
• Ensures common areas and amenities meet quality expectations
• Explores use of software or AI to enhance results, understands Yardi functions, Elise AI and CRM lead management
• Shares feedback during revenue management processes
• Responsible for ensuring unit make-ready dates in Yardi are optimal for leasing effectiveness
• Works with Digital Marketing to approve each assets unique selling proposition and routinely reviews marketing plans to maximize effectiveness
• Works with Digital Marketing to understand the overall ad campaign for each asset and proactively forecasts ad needs based on unit deliveries and or move-out exposure
• Reviews Websites weekly, ensure call to action messages are current, photos are of highest quality and site is user friendly
• Becomes familiar with property comps, update weekly market studies and visit comps quarterly
• Hires a 3rd party vendor and manages processes related to Property Shop Reports, reviews Property Shop Reports and makes recommendations based on findings
• Periodically listens to recorded leasing/prospect sales calls to ensure sales processes are effective, makes recommendations to RVP when necessary
• Understands property screening criteria to ensure optimal results while minimizing financial risks to the asset
• Monitors for negative trends related to resident returned payments, low or slow collections, increase in conditional application approvals
• Reviews monthly financials to ensure accuracy of concessions, other income, employee ledgers, bad debt and overall expenses
• Participates in and/or lead meetings & perform site visits, including, but not limited to:
  
  

Weekly Mkt Rate Ops Meeting, High Impact Meeting, Monthly Mkt Rate Data Transparency Meeting.

• Other duties as assigned
  
  

Qualifications/Skills & Knowledge Requirements

• Bachelor’s degree required.
• CAM certification preferred, but not required
• Preferred fields of study: business, finance, marketing, development, communication, property management, or real estate.
• Minimum of three years Multi-Family Real Estate experience preferred.
• Ability to interact with varied customers, approachable personality, strong interpersonal communication skills, strong written communication skills required.
• Microsoft Office, Excel and Word, experience preferred.
  
  

Physical Demands

• Frequently must stand, walk, reach with hands/arms. Rarely must crawl, bend of lift up to 25 pounds.
• Frequently must sit, use hands to finger/handle/feel, talk and hear.
• Close and distance vision is required.