Asset Manager I - Special Servicing

KeyBank; Dallas (TX); On-site; USD 100,000 - 130,000; Full time

Job summary

KeyBank is seeking an Asset Manager I - Special Servicing to manage and optimize an assigned portfolio. This role requires expertise in real estate law and financial services, with responsibilities including the development of asset management strategies and correspondence with key stakeholders. The position emphasizes communication, problem-solving skills, and efficient portfolio management.

Qualifications

• Require college degree or equivalent experience.
• At least 5 years of relevant experience in financial services.
• Proficient in Excel, Word, and Access.

Responsibilities

• Manage and dispose of an assigned portfolio including loans and REO.
• Implement asset management strategies and prepare financial reports.
• Correspond with borrowers and maintain records.

Skills

Communication

Problem Solving

Education

College degree or equivalent

Tools

Excel

Word

Access

Job description

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Location:

11501 Outlook Street - Overland Park, Kansas 66211

Location:

11501 Outlook Street - Overland Park, Kansas 66211

About The Job (job Brief)

• Responsible for the management and disposition of an assigned portfolio, which may contain performing or non-performing loans and REO, in an effort to maximize the goals and objectives for the portfolio.
  
  
  

Essential Job Functions

• Develop and implement an approved asset management strategy for assigned portfolio, including business plans and case preparation within portfolio assigned timeframes.
• Correspondence and negotiations with borrowers, guarantors and/or their representatives.
• Completion of various internal and external reports for portfolio management. As necessary, maintain the portfolio records and files, including the system of record.
• Monitor the performance of third-party vendors and subcontractors.
• Assist in the preparation of financial analysis for various management and disposition strategies.
• Travel as required. Meet with the borrowers, guarantors, property managers, brokers, attorneys and site inspectors, etc.
• Review asset files of the portfolio as necessary to obtain pertinent asset information.
• Assists in the oversight with training of less experienced staff members in sound collection and workout practices.
  
  
  

Required Qualifications

• Possess college degree or equivalent job-related experience.
• Possess computer literacy including good working knowledge of Excel, Word, and Access software programs.
• Possess at least five (5) years relevant experience in real estate law and /or financial services.
• Some travel required.
• Well-developed written and verbal communication skills.
• Ability to manage and prioritize multiple tasks in a high-volume environment.
  
  
  

Preferred Qualifications

• Knowledge of bank, conventional, agency, and/or commercial mortgage-backed securities origination and servicing is recommended.
  
  
  

COMPETENCIES

• Decision Making and Problem Solving: Able to take action in solving problems while exhibiting judgement and a realistic understanding of issues; able to use reason, even when dealing with emotional topics.
• Spoken Communications: Able to clearly present information through the spoken word; influence or persuade others through oral presentation in positive or negative circumstances; listen well.
• Written Communications: Able to write clearly and effectively present ideas and to document activities; to read and interpret written information.
• Commitment to Task: Able to start and persist with specific courses of action while exhibiting high motivation and a sense of urgency; willing to commit extra hours if needed to reach goals.
• Creativity: Able to develop unique and novel solutions to problems; use intuition and a new way of thinking to give birth to new ideas; to present information in an attention getting and interesting manner.
• Leadership: Able to influence the actions and opinions of others in a desired direction; to exhibit judgement in leading others to worthwhile objectives.
  
  
  

Job Posting Expiration Date: 08/15/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing [e-mail].

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Banking

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