Summary of Role: As an Asset Manager, you will serve as the primary owner's representative for an assigned portfolio of multifamily properties, owning business plan execution and maximizing long-term asset value. In this role, you will drive asset performance versus budget and underwriting, direct capital and operational strategy, oversee property management execution, and present performance and recommendations to executive leadership.
Position Type: Full Time - Exempt (not eligible for overtime)
Key Responsibilities:
- Serve as the primary owner's representative for an assigned portfolio of up to approximately 15-20 properties, grouped by geography or asset type.
- Own asset performance versus budget, underwriting, and business plan objectives, monitoring KPIs on a monthly and quarterly basis.
- Conduct regular property visits and inspections to assess property condition, operations, and performance, identifying areas for improvement.
- Maintain a strong understanding of market conditions, competitive positioning, and asset-level risks across the assigned portfolio.
Business Plan Development & Capital Strategy
- Develop and maintain asset-level business plans, including financial analysis, capital improvement plans, leasing/marketing strategy, and expense management.
- Identify, prioritize, and underwrite capital projects and deferred maintenance, recommending ROI-based capital allocation.
- Develop recommendations related to hold/sell/refinance strategy, taxes, and insurance for assigned assets, consistent with the department's decision ownership framework.
- Create and maintain financial models to forecast cash flows, analyze property performance, and support investment decisions.
Property Management Oversight
- Oversee property management performance and hold Property Management accountable for execution of approved business plans and budgets.
- Collaborate with property management teams to ensure operational standards, tenant satisfaction, and asset conditions are maintained.
Reporting & Executive Communication
- Present asset performance, business plan updates, and strategic recommendations to executive leadership on a monthly and quarterly basis.
- Prepare portfolio and asset-level reporting packages, KPI dashboards, and variance analyses in coordination with the Asset Management Analyst.
- Develop and maintain relationships with key stakeholders, including lenders, investors, and property management teams.
Acquisitions, Disposition & Investment Support
- Support due diligence, underwriting, and transition activities for acquisitions and dispositions within the assigned portfolio.
- Coordinate with Finance and executive leadership on refinance and disposition analysis and execution.
Qualifications and Experience:
- Bachelor's degree in Finance, Real Estate, or a related field
- 5+ years of experience in asset management, preferably in multifamily real estate.
- Strong analytical and financial modeling skills, with high proficiency in Excel.
- Experience with Entrata or other property management software preferred.
- Excellent communication, negotiation, and interpersonal skills.
- Proven ability to work independently and manage a multi-property portfolio in a fast-paced environment.
- Ability to travel regularly to properties within the assigned portfolio.
Core Values:
- Diligent: 100% Responsibility - Proactive mindset and always proceeds with strategy in mind. Committed to delivering high-quality results through meticulous effort, dedication, and a strong work ethic.
- Integrity: Honesty in actions and words, practices vigorous authenticity. Acting with integrity and maintaining ethical conduct, valuing honesty, transparency, and fairness in all interactions with internal leadership, colleagues, and external partners.
- Humbly Confident: Demonstrates a unique blend of humility and self-assuredness, with the ability to openly collaborate and communicate effectively with clarity, respect, and empathy.
- Respectful Team Player: Commitment to organizational goals, values teammates, respects others' leadership, and embraces collective success.
- Winning Mindset: Winners never settle -- be passionate and stay hungry. Celebrates others' successes and embraces failure as stepping-stones. Invested in individual growth and professional development.
Key Competencies and Skills:
- Financial Acumen: High proficiency in property cash flow mechanics, investment analysis, and underwriting; proficient in Microsoft Excel and Yardi or similar platforms.
- Critical Thinking: Demonstrate ability to analyze, synthesize, and apply information in order to solve problems.
- Planning & Organization: Coordinates details for effective plans, accounting for small details. Ability to handle multiple tasks/priorities across a multi-site portfolio.
- Results Driven: Strong orientation for goal achievement and top performance with an ability to focus on what is important and create a sense of urgency to drive progress.
- People Leader: Coach, mentor, and hold property management teams accountable to meet the organization's vision, commitments, and goals, while fostering constructive feedback and collaboration.
- Adaptive Capacity: Respond positively to change by embracing and using new practices. Adjust behaviors or methods when necessary to achieve objectives.
- Problem Solving: Courageous and adept at solving problems and willing to take smart risks. Generates multiple viable solutions or courses of action to resolve a challenge or solve an issue.
- Decision Making-Judgment: Consider the relative costs and benefits of potential actions to choose the more appropriate one. Forming conclusions and making decisions based on observable facts and logical processes.
- Communication: Using language, verbal and written, to share and collect information, exchange ideas, and openly explore a variety of perspectives while being flexible to adjust style and content to each unique person, audience and situation.
Key Success Traits:
- Sense of urgency at all times
- Capacity to motivate, lead, and boost morale of property teams
- Effective time management and logical decision-making ability
- Come with solutions, not problems
- Treat everyone with dignity and respect
- No surprises! Get the bad news out early
- Communicate, communicate, and over communicate
Physical Requirements:
- Ability to travel regularly to properties within the assigned portfolio, including regional and occasional overnight travel.
- Ability to walk property grounds and climb stairs during site visits and inspections.
- Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
- The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
- The ability to observe details at close range (within a few feet of the observer).