Asset & Inventory Control Specialist I

Denali Advanced Integration, Inc.; Fort Wayne (IN); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

3MD Inc. in Fort Wayne, IN seeks an Inventory Control Specialist I to coordinate the customer asset management program and process service requests and work orders. You will review field information for accuracy and perform audits of inventory both digitally and physically.

You will manage device check-in/out, track assets, train users on new equipment, and ensure data integrity in the asset system while meeting SLAs and supporting cross‑functional teams.

Formación

• Excellent customer service skills
• Proficiency with Microsoft Office and database software required
• Solid Excel and Outlook knowledge
• Ability to run basic queries
• Manage ticket queue and meet SLAs accurately documenting steps taken for resolution
• Ability to communicate effectively both verbally and in writing
• Take appropriate actions to mitigate downtime and troubleshoot internal customer issues
• Documentation skills are a plus

Responsabilidades

• Be responsible for device check-in/out and complete all necessary paperwork for items issued, and record consumption of inventory
• Track/manage assets
• Train users on new equipment
• Manage the data being input into the asset management system, including inventory and the condition of the customer’s assets. Collect additional and missed data in the inventory and condition of the customer’s assets
• Initiate, update, and complete service requests received from customers and other departments. Ensures that responses are provided for those requesting information
• Utilize computer applications to maintain records and analyze data
• Reclaim old devices upon removal from sites and either restock those or pass them on for disposal
• Operate equipment to properly handle materials being received, issued, stocked, and picked

Conocimientos

Customer service

Communication

Downtime mitigation

Documentation

Problem solving

Educación

High School Diploma

Herramientas

Microsoft Office

Database software

Excel

Outlook

Descripción del empleo

3MD Inc. in Fort Wayne, IN seeks an Inventory Control Specialist I to coordinate the customer asset management program and process service requests and work orders. You will review field information for accuracy and perform audits of inventory both digitally and physically.

You will manage device check-in/out, track assets, train users on new equipment, and ensure data integrity in the asset system while meeting SLAs and supporting cross‑functional teams.