Asset, Change and Configuration Manager

Edgewater Federal Solutions; Washington; On-site; USD 130,000 - 140,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Medical insurance

Dental insurance

Vision insurance

Disability & Life insurance

401K with match

Tuition reimbursement

Exercise reimbursement

Employee assistance program

Training programs

Job summary

Edgewater Federal Solutions seeks an Asset, Change and Configuration Manager to govern IT asset, change, and configuration management across our environments. The role leads CMDB/CMS integrity, supports impact analysis, and partners with IT operations to reduce risk and improve service reliability.

The position requires active Secret clearance and onsite work in Washington, DC, with a focus on audit readiness, documentation, and governance across multiple data sources.

Qualifications

• Knowledge of ITIL practices, especially Asset/Configuration/Change Management.
• Experience maintaining CMDB/CMS data models and governance.
• Ability to plan and manage asset inventory and licensing records.
• Ability to support audits and compliance through evidence.

Responsibilities

• Own and administer service asset and configuration management practices, including CI classes, naming standards, attributes, and relationships in the CMDB/CMS.
• Manage software/hardware asset inventory and lifecycle activities.
• Maintain license and business agreement records per governance.
• Ensure data quality and lifecycle records; drive change history and baselines.
• Lead Change Management processes including CAB/CCB.
• Coordinate data source integrations and data reconciliation.
• Plan configuration verifications and audits; track findings and actions.
• Develop process docs, work instructions, and train CI owners.

Skills

ITIL knowledge

Change impact analysis

Documentation

Stakeholder management

Education

Bachelor's degree in IT/CS or related field

Tools

ServiceNow

Jira Service Management

Ivanti

BMC Helix/Remedy

Job description

Asset, Change and Configuration Manager

Job Locations: US-DC-Washington

ID: 2026-4862

Category: Information Technology

Type: Full Time

The Asset Change & Configuration Management professional is responsible for governing and continuously improving IT asset, change, and configuration management practices to ensure accurate inventory, controlled change, and reliable configuration data across the technology environment. This role maintains the integrity of asset and configuration records (e.g., CMDB/CMS), supports impact analysis for changes, drives audit readiness, and partners with IT operations, and service delivery teams to reduce risk and improve service reliability.

Work Location: Washington, DC

Work Arrangement: Onsite

Clearance: Must have an active Secret clearance

Responsibilities

• Own and administer service asset and configuration management practices, including definition of CI classes, naming standards, required attributes, and relationship modeling within the CMDB/CMS.
• Plan, administer and manage software and hardware asset inventory to include managing inventory activities
• Maintain accurate software license and business agreement records according to lifecycle governance
• Maintain accurate asset and CI lifecycle records (procurement/onboarding, changes, transfers, retirement/disposal) and ensure data quality through governance controls, validations, and periodic reviews.
• Perform and manage Change Management process from beginning to end to include CAB/CCB meetings
• Ensure changes are assessed for impact, properly authorized, implemented, and reflected in the CMDB and asset records (including baselines and change history).
• Coordinate discovery and integrations (e.g., endpoint, server, network, cloud, and application data sources) and reconcile data to improve completeness and reduce duplication.
• Define, schedule, and lead configuration verification and audit activities; track findings, drive corrective actions, and produce evidence for internal/external audits.
• Develop and publish process documentation, work instructions, and training; coach CI owners and support teams on standards and operating procedures.
• Provide operational support for CMDB/asset tooling (requests, access, data corrections, quality remediation backlogs) and participate in governance boards (e.g., CAB/CCB) as needed.

Qualifications

• Bachelor's degree in IT, Computer Science, or a related field preferred; equivalent combination of education, certifications, and relevant experience will be considered.
• Active Secret Clearance or equivalent.
• 3-5 years of experience in IT Service Management, Configuration Management, Asset Management, Change Management, or IT Operations in a medium-to-large enterprise environment.
• Working knowledge of ITIL practices (especially IT Asset Management, Service Configuration Management, and Change Management).
• A foundational understanding of enterprise IT environments, including servers, networks, databases, storage, cloud (AWS/Azure), and software components.
• Experience maintaining a CMDB/CMS data model, including CI classes, attributes, relationships, and data quality rules.
• Experience in planning and administering physical asset inventory events
• Ability to perform impact analysis and communicate technical risk to both technical and non-technical stakeholders.
• Strong documentation, stakeholder management, and facilitation skills (e.g., running reviews, audits, governance discussions).

Preferred Qualifications

• ITIL 4 Foundation (or higher) certification.
• Hands‑on experience with ServiceNow or comparable ITSM platforms such as Jira Service Management/Assets, Ivanti, or BMC Helix/Remedy.
• Experience supporting software asset management and license compliance activities.
• Understanding of security configuration management concepts and common controls (e.g., secure baselines, drift detection, audit evidence).
• Experience in regulated environments (e.g., SOX, HIPAA, PCI, ISO 27001/20000) and working with auditors.

Benefits

• Competitive salary: $130,000 -140,000
• Paid Time Off & Holiday Pay
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Disability, Life Insurance, and AD&D
• Flexible Spending Accounts
• Pre-Tax 401K and/or After-Tax Roth IRA (with employer matching contribution)
• Tuition and Technical Training Reimbursement
• Exercise Reimbursement
• Employee Assistance Program
• Collaborative and dynamic work environment

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, keyboard, and standard office equipment.
• Specific vision abilities required by this job include close vision requirements due to computer work.
• The employee must occasionally lift and/or move up to fifteen (15) pounds.
• Fine hand manipulation (keyboarding).

Working at Edgewater Federal Solutions

Edgewater Federal Solutions is a privately held government contracting firmlocatedin Frederick, MD. The company was founded in 2002 with the vision of beinghighly recognizedand admired for supporting customer missions through employee empowerment, exceptional services, andtimelydelivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Companiessince 2018.

EdgewaterFederal Solutions is an Equal Opportunity Employer. It has been and continues to be our policy to provide equal employment to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, marital status, veteranstatusand/or other status protected by applicable law.