Assessor Treasurer Technician 1 - Property Tax Exemptions

Pierce County; Washington; Hybrid; USD 42,000 - 54,000; Full time

Job summary

Pierce County is seeking a customer-focused clerk for the Assessor‑Treasurer Office. The role blends in-office work with a flexible hybrid schedule, with an initial full-time in-office period during probation. You will handle property tax forms, data entry, and routine calculations under established guidelines.

You will interact with taxpayers, explain decisions, and support data maintenance across department systems, contributing to accurate and efficient service delivery.

Qualifications

• Two (2) years of experience in clerical, cashiering, and/or regulatory services, must include one (1) year of customer service.
• A resume is required for this position. Applications without a resume will not be considered.
• Additional education or experience may substitute for the recruiting requirements.

Responsibilities

• Reviews and processes routine property-related forms, applications, and records following established procedures and guidelines, including RCWs, WACs, and County ordinances relevant to Assessor‑Treasurer Office services.
• Performs routine calculates and updates property values and taxes, including adjustments, recalculations, back taxes, refunds, depreciation costs, and supplemental assessments.
• Assist in determining eligibility for various tax programs or exemptions, or appeals by following established guidelines, and explains decisions to taxpayers.
• Assists with routine data entry, updates, and maintenance of property and taxpayer information in department databases and systems.

Skills

Customer service

Communication

Multitasking

Microsoft Office

Data entry

Attention to detail

Problem solving

Teamwork

Reliability

Tools

Word

Excel

PowerPoint

Outlook

Job description

Description

This is a limited duration (up to 3 years) hybrid position requiring a minimum of 2-3 days per week in the office, with additional in-office time as business needs require. Please note that during the initial 6-month probationary period, this role will be fully in-office. The salary reflected here does not include any General Wage Increases negotiated between the County and the union.

Why It's a Great Opportunity

As a key point of contact for our Assessor‑Treasurer’s Office, you’ll help community members understand their property taxes and navigate the services we provide. Our team supports the public both in person and over the phone, offering clear information, patient guidance, and great customer service. We pride ourselves on being responsive, accurate, and transparent so taxpayers feel confident about their tax bill and their options.

In this role, you may answer questions about payments, apply adjustments, refunds, appraisals, and valuations. You’ll also help taxpayers with property tax reduction applications, making sure all requirements under Washington State law are met. Work involves reviewing forms and applications for completeness, entering data, performing routine calculations, and following established guidelines and procedures.

Why It's a Great Department

The Assessor‑Treasurer's Office is responsible for the mass appraisal of real and personal property in Pierce County for purposes of assessing property taxes. Our mission is to fairly and efficiently value property and collect revenue to fund public services throughout Pierce County. Adding over one billion dollars of New Construction value to Pierce County tax rolls each year, we are a team dedicated to serving the citizens of Pierce County. We are widely respected for our high level of integrity, teamwork, and positive interactions with taxpayers and other governmental agencies.

To learn more about us please visit our website.

How To Be Successful In The Role

We are looking for someone who takes pride in delivering excellent customer service, follows directions well, and can work both independently and as part of a team. Reliability, strong problem‑solving skills, the ability to anticipate needs, and a clear understanding that communication and customer service come first are essential. You should be detail‑oriented, accurate, and computer‑savvy. Proficiency in multitasking and in Microsoft Office programs (Word, Excel, PowerPoint, and Outlook) is also important.

Your Future In This Role

Throughout the onboarding process, you will meet with the Supervisor, Lead, and the team regularly to discuss expectations, set goals, identify priorities, and gain familiarity with current policies, procedures, and strategic measures. Pierce County offers professional development, robust online learning, direct feedback from your Supervisor, and other training opportunities throughout your career to ensure your success.

Core Daily Responsibilities

• Reviews and processes routine property-related forms, applications, and records following established procedures and guidelines, including RCWs, WACs, and County ordinances relevant to Assessor‑Treasurer Office services.
• Performs routine calculates and updates property values and taxes, including adjustments, recalculations, back taxes, refunds, depreciation costs, and supplemental assessments.
• Assist in determining eligibility for various tax programs or exemptions, or appeals by following established guidelines, and explains decisions to taxpayers.
• Assists with routine data entry, updates, and maintenance of property and taxpayer information in department databases and systems.

This announcement is not intended to reflect all duties to be performed by our next team member, but shall present a descriptive list of the range of duties that may be performed. To view the complete classification, click here.

Minimum Qualifications

• Additional education or experience may substitute for the recruiting requirements.
• A resume is required for this position. Applications without a resume will not be considered.
• Two (2) years of experience in clerical, cashiering, and/or regulatory services, must include one (1) year of customer service.

Other Job Requirements

• Some positions may require field visits and/or public presentations.
• Applicants must be legally authorized to work in the United States without the need for visa sponsorship.

As a condition of employment, the applicant will need to authorize and complete a background check. Information received from the background check is reviewed case-by-case basis and will not necessarily remove an applicant from consideration.

Our Recruitment Practices

This is a competitive and meritorious selection process. Pierce County applications are reviewed by human hiring staff in accordance with the qualifications listed for the position. Pierce County understands applicants may use AI tools when preparing application materials. We recognize these tools can make the process easier; however, we ask that everything you submit genuinely reflects your own experience, skills, knowledge, and writing style.

During the interview process, you may be asked to demonstrate your skills, including writing and subject knowledge, and to speak to your experience in your own voice. Applicants should be prepared to respond to interview questions without relying on AI-generated responses or reading prepared answers from a screen. Any misrepresentation may result in disqualification or separation.

Applicants whose qualifications most closely align with the County’s needs will be eligible for further consideration. Notification of application status typically occurs within two to three weeks after the closing date. Some applicants may receive short notice to participate in additional selection steps, which may include assessments, phone screens, or interviews.

Upon offer, compensation is based on a range of job-related factors, including the requirements of the role, your skills and experience, and internal pay equity.

Our Welcoming Workplace Commitment

Pierce County is committed to fostering a Welcoming Workplace where employees are supported, respected, and able to thrive. We believe a strong public workforce is representative of the community it serves and that fair and just access to opportunity strengthens public service.

Guided by the County Executive’s Forward Together mission, Pierce County works to build communities that are safe, welcoming, and connected. This same commitment shapes how we recruit, develop, and retain our employees. County employees make a direct and visible impact in the lives of residents every day, and we invite you to join us in helping keep Pierce County a place people are proud to call home.

We are unable to sponsor or take over sponsorship of an employment visa at this time.