Assessment Specialist

Lifepoint Health; Georgetown (TX); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Rock Springs in Georgetown, TX, seeks an Assessment Specialist to manage inquiry calls, schedule assessments, and coordinate with the clinical team for admissions and referrals. The role involves screening for medical and behavioral emergencies and ensuring appropriate care pathways with external payers.

Ideal candidates have nursing or social work credentials, current licensure, and CPR/De-escalation certifications, with a focus on compassionate, patient-centered service in a behavioral health

Qualifications

• Associate's Degree in Nursing or MSW/COUNSELING required.
• Current clinical, social work, or RN license per state regulations.
• CPR and De-escalation certification required or obtained within 30 days.

Responsibilities

• Handle inquiry calls and schedule face-to-face assessments or referrals.
• Assist or ensure assessments by qualified mental health professionals.
• Screen for medical and behavioral emergencies.
• Complete admissions and precertification paperwork with insurers.
• Coordinate with the clinical team and on-call physician.

Skills

Customer Service

Assessment

Interpersonal Communication

EMTALA Knowledge

Education

Associate's Degree in Nursing

Master's degree in Social Work/Counseling

Tools

CPR Certification

De-escalation Certification

Job description

Title: Assessment Specialist

Job Type: Full time

Your experience matters!

At Rock Springs, we are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Here, you're not just valued as an employee, but as a person.

As an Assessment Specialist joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve.

How you'll contribute:

The Assessment Specialist is responsible for receives inquiry calls and assists the caller with scheduling a face-to-face assessment or triage to the appropriate community referral. assists or ensures assessment by a qualified mental health professional of patients who present for assessment. screens for medical and behavioral emergency conditions. performs a comprehensive assessment and quality therapeutic care to patients seeking treatment for substance abuse, dual diagnosis, or psychiatric or emotional disorders; coordinates with the clinical team/on-call physician to ensure these needs are met either at the facility or other appropriate community providers. interprets treatment to patient and family to help reduce fear and other attitudes obstructing acceptance of care and continuation of treatment. completes the administrative processes of admission and precertification of care with external payers, as necessary. reports to- assessment manager/supervisor

Essential Functions

• Facilitates response to a request for services, including the initial response, the assessment, and referral process, the designation of the appropriate level of care, admission into services, and appropriate follow up activity
• Conducts initial evaluation, initiates the assessment, documents patient symptomology, functioning, and needs and provides information to MD for LOC determination
• Demonstrates excellent customer service skills in assisting patients, physicians, visitors, and coworkers in a prompt and courteous manner
• Possess clear knowledge of Emergency Detention paperwork and processes and EMTALA
• Maintains all preadmission and admission paperwork with accuracy, and completes all pre-certification with insurance companies with insurance companies

Additional Information

• Prior experience in a psychiatric healthcare facility working with adult and geriatric patients preferred. Must have strong clinical assessment skills..

Qualifications and requirements:

Education: Associate's Degree in Nursing Required or Master's degree in Social Work/Counseling required.

License: Current clinical, social work, or RN license as required by state regulations.

Certifications: CPR and De-escalation certification required or obtain within 30 days of hire.

About us

Rock Springs is located inGeorgetown, TX, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters.

EEOC Statement

"Rock Springs is an Equal Opportunity Employer. Rock Springs is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.