Assessment & Design Director-Hybrid

Citibank; New York (NY); On-site; USD 170,000 - 300,000; Full time

Job summary

A leading financial services company seeks an Assessment & Design Manager to oversee the development and implementation of robust controls within its Risk Appetite framework. The ideal candidate will manage diverse teams, driving risk management and compliance strategies while ensuring the effectiveness of existing control processes. A strong focus on leadership and analytical skills is essential for this high-stakes role, which requires over 15 years of experience in the sector.

Benefits

Medical, dental & vision coverage

401(k) plan

Life, accident, and disability insurance

Wellness programs

Paid time off packages

Qualifications

• 15+ years in operational risk management, compliance, or audit.
• In-depth understanding of Citi’s businesses and risk profiles.
• Demonstrates exceptional leadership and decision-making skills.

Responsibilities

• Manage diverse teams to develop and implement control programs.
• Evaluate effectiveness of controls and lead enhancements.
• Oversee risk appetite assessments and compliance with policies.

Skills

Analytical Thinking

Communication

Risk Management

Stakeholder Management

Process Design

Controls Lifecycle

Issue Management

Program Management

Business Insights

Constructive Debate

Education

Bachelor's degree

Master's degree

Tools

Microsoft Office

Job description

Individuals in Assessment & design are responsible for developing, designing, and implementing controls programs, and providing review and guidance on robust controls design adhering to Citi’s Policies, Standards, and Frameworks. Individuals proactively identify and drive controls enhancements such as automation, standardization and rationalization including transformation execution activities. Includes first line activities for identification, measurement (significance and likelihood), and ongoing assessment of key risks and controls in partnership with relevant process owners to drive management decisions to operate within the firm’s Risk Appetite.

Responsibilities:

• Manages large, potentially diverse teams of managers and/or senior professionals by providing leadership and direction through managers.
• Manage an innovative environment of diverse teams to encourage the development and implementation of robust control programs and strategies
• Make critical decisions that are guided by functional objectives
• Oversee the design, development, and implementation of the Citi's comprehensive controls program.
• Evaluate the effectiveness of existing controls, identify areas for improvement, and implement necessary changes.
• Continually manage and drive controls enhancements to increase efficiency and reduce risk.
• Oversee the assessment for the business/function risk appetite in line with changes in the business environment, regulatory requirements, and strategic objectives.
• Provide oversight for key stakeholders and process owners to make management decisions that maintain operations within the firm’s Risk Appetite.
• Work with key stakeholders to assess potential risks, develop risk mitigation activities, and define the acceptable level of risk across various areas of operation.
• Oversee the execution of Enterprise Risk Management Framework and adherence with Risk Mgmt. / Compliance Policies.
• Collaborate with business and functional teams to understand control processes and identify potential areas for improvement.
• Stay up to date on regulatory changes and industry best practices related to control management and ensure the controls program aligns with these standards.
• Oversee the regular updates to senior management on the performance of the controls assessment and design.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

Qualifications:

• 15+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
• Ability to identify, measure, and manage key risks and controls.
• Demonstrate sound business judgment.
• Ability to see the big pictures with high attention to critical details.
• Develop and implement strategy and process improvement initiatives.
• In depth understanding of Citi’s businesses and functions and their risk profiles.
• Developing new ideas and improving current processes to proactively mitigate risks.
• Requires an ability to provide challenge and make recommendation for risk and controls remediation.
• Excellent knowledge in the development and execution for controls.
• Proven experience in control related functions in the financial industry.
• Proven experience in implementing sustainable solutions and improving processes.

• Deep understanding of compliance laws, rules, regulations, and best practices.

• Deep understanding of Citi’s Policies, Standards, and Procedures.
• Demonstrate exceptional leadership, decision-making, and problem-solving skills.
• Excellent analytical skills to evaluate complex risk and control activities and processes.
• Ability to deliver compelling presentations and influence executive audiences.
• Strong sense of accountability and ownership, with strong results orientation.
• Excellent communication skills; ability to engage and inspire across stakeholder groups.
• Exceptional command in Microsoft Office suite, particularly Excel, PowerPoint, and Word.

Education:

Bachelor's/University degree, Master's degree preferred

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Job Family Group:

Controls Governance & Oversight

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Job Family:

Assessment & Design

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Full Time Salary Range:

$170,000.00 - $300,000.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Analytical Thinking, Business Insights, Communication, Constructive Debate, Controls Lifecycle, Issue Management, Process Design, Program Management, Risk Management, Stakeholder Management.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Jun 17, 2025

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