ASSESSMENT COORD (MA/MSW)

Universal Health Services; Birmingham (AL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Challenging and rewarding work

Competitive PTO

Excellent Medical, Dental, Vision and

401(K) with company match and stock

SoFi Student Loan Refinancing Program

Career development opportunities

Job summary

Hill Crest Behavioral Health Services is seeking an Assessment Coordinator (MA/MSW) to manage Suicide Risk Screening, assess referrals, and facilitate admissions with precise data entry.

The role requires collaboration with physicians, nursing staff, and insurance companies to ensure timely authorization and disposition while delivering compassionate patient care in a busy behavioral health setting.

Qualifications

• MSW or MS (in a mental health discipline) required.
• Experience in completing Psychiatric Assessments.
• Effective leadership skills.
• Three (3) years experience in Intake, psychiatric setting, and crisis intervention preferred.
• Familiar with medical and psychiatric terminology/psychotropic medications preferred.

Responsibilities

• Receives Helpline/Referral calls and relays information for follow up.
• Coordinates admission process with nursing personnel.
• Maintains phone log and documents with high accuracy.
• Works with insurance company precertification for inpatient authorization.

Skills

Empathy

Communication

Rapport building

Leadership

Clerical skills

Education

MSW or MS in mental health

Job description

Responsibilities

ASSESSMENT COORDINATOR- M A/ M S W

Responsible for Suicide Risk Screening and Assessments and receiving Helpline referral calls. Obtains initial authorization from the insurance companies. Completes the admission process. Communicates with the Business Office regarding financial issues. Collects Intake data to be given to the Physician for disposition. Review RTC referral from Agencies as needed, complete the referral process as needed, which includes sending acceptance/decline letters and follow up as needed.

Hill Crest Behavioral Health Services is the only free-standing, full-service psychiatric hospital in the Greater Birmingham, Ala area. Hill Crest’s campus-like setting provides an active, positive treatment environment for patients and their families. Drawing from a rich tradition in treating psychiatric illness for more than 80 years, Hill Crest remains on the cutting edge of new developments and offers a full continuum of care for both inpatient and outpatient: acute child, adolescent, and adult. Hill Crest Behavioral Health Services also offers residential treatment for adolescents (ages 12 – 17) from Alabama and other states in need of long-term treatment, due to severe behavioral, emotional and/or family problems.

To learn more visit: https://www.hillcrestbhs.com/

Hill Crest Behavioral Health is currently seeking an energetic and dynamic professional to join our team as a Assessment Coordinator.Primarily responsible for Suicide Risk Screening and Assessments. Responsible for receiving Helpline and referral calls. Collects data for Clinical Assessments. Obtains initial authorization from the insurance companies. Completes the admission process. Communicates with the Business Office regarding financial issues. Collects Intake data to be given to the physician for Disposition.

Benefits

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
• More information is available on our Benefits Guest Website: benefits.uhsguest.com

About UHS

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 96,700 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Qualifications

Required Knowledge, Skills and Abilities:

• MSW, or MS (in a mental health discipline) required
• Experience in completing Psychiatric Assessments
• Effective leadership skills
• Three (3) years experience in Intake, psychiatric setting (outpatient or inpatient), and crisis intervention (Preferred)
• The ability to establish rapport quickly via telephone or in person
• Must be computer literate and have excellent clerical skills
• Experience in insurance benefits verification and admission precertification preferred
• Familiar with medical and psychiatric terminology/psychotropic medications preferred
• New hires are required to attend 8 business days of New Employee Orientation on day shift, normally 8:00 am – 4:00 pm Monday through Friday, then Monday to Wednesday.
• Must successfully pass background check (includes criminal history, Child Abuse and Neglect Registry, and ABI/FBI fingerprint check) and drug screen.

Essential Job Duties/Responsibilities

• 1. Receives Helpline/Referral calls, relaying information for follow up in a timely manner
• 2. Inform callers of programs available at Hill Crest Behavioral Health
• 3. Follows up on Helpline calls, misse[d appointments and waiting list
• 4. Offers and schedules on site assessments
• 5. Maintains phone log
• 6. Communicates with appropriate MD following recommendations for disposition
• 7. Coordinates admission process with nursing personnel
• 8. Enters information into the computer with 95% accuracy
• 9. Enter admissions/transfers/discharge s in computer with 95% accuracy
• 10. Completes the admission process in less than 2 hours.
• 11. Participate in weekly, on call rotation schedule. This would include taking hospital transfer calls from home as needed; reviewing concord for potential referrals; entering calls in MS4; coordinating with MD on call, House Supervisor regarding bed availability
• 12. Consistently completes pages 1-8 of asses[s]ment correctly 95% of the time
• 13. Distribute Admission forms to appropriate department with 95% accuracy
• 14. Demonstrates effective leadership skills
• 15. Assist in bed control as needed Able to assist with census reconciliation as needed
• 16. Accurately complete documentation/assessment
• 17. Work with insurance companies to ensure patients inpatient care has been authorized (pre-certification has been completed)
• 18. Maintain working knowledge of the DSM V/ICD-10 diagnosis and codes
• 19. Complete safety check during the admission process
• 20. Call petitioners as needed to obta in clinical/medical information
• 21. Assist patient/family in obtaining accurate insurance information as needed
• 22. Ability to advocate for patients during precertification with insurance company as needed
• 23. Contacts various referral sources during low c e nsus regarding bed availability
• 24. Respond to web inquiries as needed regarding a vailable services at Hill Crest
• 25. Understand and demonstrate knowledge of Treatment of care between acute, residential, and group homes.
• 26. Perform Q1 2 Minute checks on patients at time of admission.
• 27. Complete vital signs on patients at time of admission.
• 28. Complete High Risk Notification Form on patients at time of admission.
• 29. Able to complete the Columbia screening and lifetime assessment
• 30. Review RTC Referrals from Kidlink, and other agencies as needed
• 31. Performs other duties as assigned/required by this position.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.