Assessment Consultant

Western Psychological Services; Torrance (CA); Hybrid; USD 90,000 - 100,000; Full time

Job summary

Western Psychological Services is seeking an Assessment Consultant to educate customers on WPS assessments, share best practices, and deliver engaging trainings for clinicians and educators. The role emphasizes relationship-building with customers across the United States, with travel up to 33% as needed, and collaboration with Inside Sales, Product Development, Marketing, and Customer Service.

Successful candidates will have a master’s degree or higher, at least five years administering and

Qualifications

• Master's degree required.
• Experience administering and interpreting psychometric assessments.
• Knowledge of clinical or school markets desired.
• Understanding of school psychologists, speech-language pathologists, occupational therapists, and clinical psychologists is helpful.
• Comfort presenting to a variety of audiences and building rapport with customers.
• Basic computer skills, including Word, Excel, PowerPoint, and Outlook.

Responsibilities

• Educate & Support Customers: Serve as a trusted advisor on WPS assessments; Guide best practices for administration and interpretation; Deliver trainings, workshops, and presentations; Support customers in schools, clinics, and professional settings.
• Build Relationships: Develop relationships with key influencers in clinical and educational markets; Represent WPS with professionalism and integrity; Promote WPS products and brand at conferences and meetings; Collaborate with Marketing on campaigns and lead generation.
• Bring Market Insight Back: Provide detailed customer and market feedback to internal teams; Use NetSuite and HubSpot to track interactions; Document trends, opportunities, and follow-up needs; Contribute to area planning and strategic decisions.

Skills

Word

Excel

PowerPoint

Outlook

Education

Master's degree (minimum)

Tools

NetSuite

HubSpot

Job description

Assessment Consultant

Full-time Regular

Clerical

Torrance, CA, US

Salary Range: $90,000.00 To $100,000.00 Annually

Help professionals use trusted assessments with confidence, clarity, and care.

ROLE Assessment Consultant | SCHEDULE Full-time | LOCATION Hybrid / Remote

DEPARTMENT Sales | FLSA Exempt / salaried | TRAVEL Up to 33% as needed

Be a trusted resource for clinical and educational professionals. In this consultative role, you will train, support, and build relationships with customers who rely on WPS assessments and intervention resources.

THE OPPORTUNITY

Assessment Consultants partner with Inside Sales, Product Development, Marketing, and Customer Service to promote WPS assessments and intervention resources to clinical and educational organizations across the United States.

You will help customers understand best practices for assessment administration, interpretation, and application while building relationships that support customer success, revenue goals, and the WPS brand.

WHAT YOU WILL DO

Educate & Support Customers

• Serve as a trusted advisor on WPS assessments
• Guide best practices for administration and interpretation
• Deliver engaging trainings, workshops, and presentations
• Support customers in schools, clinics, and professional settings

Build Relationships

• Develop relationships with key influencers in clinical and educational markets
• Represent WPS with professionalism and integrity
• Promote WPS products and brand at conferences and meetings
• Collaborate with Marketing on strategic campaigns and lead generation

Bring Market Insight Back

• Provide detailed customer and market feedback to internal teams
• Use CRM tools such as NetSuite and HubSpot to track interactions
• Document trends, opportunities, and follow-up needs
• Contribute to area planning, forecasting, and strategic decisions

HOW YOU WILL MAKE AN IMPACT

Customer Confidence

• Help professionals use WPS assessments accurately and effectively
• Translate product knowledge into practical customer guidance
• Build trust through responsive, consultative support

Business Partnership

• Support area revenue targets through relationship-building
• Share field insights that improve products and services
• Represent WPS as a credible partner in the assessment community

WHAT WE ARE LOOKING FOR

• Relevant professional qualification required, minimum master's level.
• Experience administering and interpreting psychometric assessments.
• Knowledge of clinical or school markets desired.
• Understanding of school psychologists, speech-language pathologists, occupational therapists, and clinical psychologists is helpful.
• Comfort presenting to a variety of audiences and building rapport with customers.
• Basic computer skills, including Word, Excel, PowerPoint, and Outlook.

STRONG SIGNALS

• At least five years of experience administering and interpreting psychometric assessments.
• Experience delivering customer trainings, workshops, or conference presentations.
• Ability to interpret usage trends, customer feedback, and relevant clinical or educational data.
• Consultative selling skills and comfort addressing customer needs, objections, and next steps.
• Ability to travel as needed, up to 33% of the time, including overnight stays.

WHY WPS

WPS is a specialized publisher serving psychologists, educators, clinicians, and the professionals who support people in need. Our work sits at the intersection of rigorous assessment science, practical customer support, and meaningful impact.

This is an opportunity to use your assessment expertise in a relationship-centered role where customer education, professional trust, and business partnership all matter.

Ready to help professionals make confident, informed assessment decisions? Apply through the WPS careers portal and help us expand access to trusted assessment resources.

EQUAL OPPORTUNITY

WPS is an Equal Opportunity Employer. We encourage qualified applicants from all backgrounds to apply. WPS will consider qualified applicants with criminal histories for employment. At this time, WPS is unable to provide visa sponsorship.