Assembler & Sales Associate

Theisen's Home Farm Auto; West Cedar Rapids (IA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401K match

PTO

Holidays

Birthday off with pay

Associate discount

Job summary

Theisen's is seeking an Assembler & Sales Associate to assemble items per manufacturer instructions and engage customers on the sales floor. This role supports checkout, maintains displays, and assists in sales with knowledge of products.

Full-time or part-time expectations, with safety gear requirements and a fast-paced retail environment in which accuracy and customer service are key to success.

Qualifications

• Excellent customer service and communication skills required.
• Basic math skills and ability to follow manufacturer setup instructions.
• Ability to read and understand manufacturers instructions; strong work ethic and integrity.

Responsibilities

• Provide excellent customer service and assist on the sales floor.
• Assemble items per manufacturer guidelines and ensure correct pricing/display.
• Check fluid levels before sale of gas-powered items and explain features to customers.
• Suggest add-ons and maintain product knowledge across categories.
• Restock shelves, tag merchandise, and maintain displays as directed by management.
• Assist with checkout, packing, and handling customer questions within guidelines.
• Maintain cleanliness and safety standards; comply with security procedures.

Skills

Customer service

Basic math

Read instructions

Phone/cash handling

Verbal communication

Safety awareness

Forklift awareness

Tools

Forklift

Pallet jack

Job description

Description

Assembler & Sales Associate

Employment Type: Full Time or Part Time

Supervisor: Store Manager/Service Center

Job Description

Will be responsible for assembling and processing items for display and items sold to customers. This position will assemble per manufactures instructions and guidelines to ensure the product is ready for use. This position will also require when not assembling to engage customers on the sales floor and assist in the sale of goods as directed by the manager.

Qualifications

• Ability to work with tools and follow manufactures set up instructions. 1-3 years retail experience is helpful along with any hands-on assembly work.

Key Responsibilities

• Provide excellent customer service by having a strong understanding of products and services to address customer questions.
• Responsible for assembling items per manufacturer’s guidelines
• Checking and verifying fluid levels before the sale of gas-powered items
• Explain benefits and features of merchandise to customers and suggest add-on merchandise
• Maintain general knowledge of all products; may need to have expertise in specific product areas
• Maintaining assembled items on display for correct pricing and cleanliness
• Reviewing after the sale warranty and safety features to customers; ensuring these are explained and recorded
• Answer telephone and customer questions within established guidelines
• Practice and maintain security measures
• Communicate out-of-stocks using hot sheet/new item requests
• Utilize radio in a professional manner to seek assistance if needed
• Assist customers with check out and carryout’s
• Maintain accuracy of shelf tagging, arrange merchandise by shelf label, and set up merchandise displays
• Maintain a clean work area, disposing of all packing material
• Receive merchandise shipments, and check them against receiving reports
• Remove merchandise from packaging, match items with stock numbers, and price and tag merchandise
• Restock shelves and displays and assemble products as needed
• Process Interstore transfers
• Cleaning duties, which include but aren’t limited to: facing merchandise, dusting shelves/displays and merchandise, sweeping and vacuuming, cleaning windows, and emptying trash
• Maintain cleanliness and merchandising that meets or exceeds the Theisen’s Brand requirements
• Other tasks as requested by management may include but are not limited to: checking desk/mail box, preparing and participating in physical inventory, unloading warehouse delivery trucks, delivering merchandise to customers, and running cash registers

Required Knowledge, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Great customer service skills
• Basic math skills
• Ability to read and understand manufactures instructions
• Exhibit a high level of integrity and business ethics
• Ability to answer phones, and learn cash register functions
• Familiar with forklift and pallet jack operations and the ability to be certified to run a forklift
• Excellent verbal communication skills
• Possess a positive attitude, good listening skills and an outgoing personality
• Position requires safety toe shoes
• Position requires safety glasses while assembling

Physical Demands

Frequent physical demands include lifting up to 25 lbs., walking, standing, bending, reaching, dexterity and light grasping. Occasional physical demands include lifting up to and over 50 lbs., climbing stairs, squatting, and firmly grasping. The associate is required to talk and hear. Must be able to work required shifts including nights and weekends, and maintain attendance standards. Specific vision abilities required by this job include vision adequate for the incumbent to perform the responsibilities and functions of the job efficiently. The associate must have the manual dexterity to manually operate and use a computer/cash register and/or RF.

Work Environment and Working Conditions

Work will normally be performed inside of the store facility; however, some work may occasionally be performed outside in conditions ranging from cold below 32 degrees to heat above 100 degrees. The work environment is usually fast paced with regular deadlines and sales expectations. Extreme noise and vibrations may occasionally be experienced. Associates may be subjected to hazards such as burns, cuts, electrical, explosive, and mechanical. Due to the nature of the work, associates may be exposed atmospheric conditions such as dust fumes, odors, and poor ventilation. For the safety of our associates, all associates may be required to wear protective devices from time to time, depending on the job/task being performed.

Benefits

Part-Time and Full-Time Eligible:

• Competitive match on 401K
• PTO
• Holidays
• Birthday-off with pay
• Associate discount and many other benefits

Full-Time Also Eligible:

• Health insurance
• Dental insurance
• Vision insurance
• Flexible spending accounts
• Short-term and long-term disability

Company Culture and Values

At Theisen's, our company culture is built on a foundation of respect, collaboration, and service to our communities. We believe in putting Customer First, working together as One Connected Team, and always finding ways to Give Back. These three pillars guide how we approach our work and interact with each other every day.

We are committed to fostering an inclusive and supportive environment where every associate is valued and encouraged to grow. At Theisen's, we strive to make a positive impact on our customers, our communities, and each other, creating a workplace where hard work, dedication, and innovation are celebrated.

Theisen’s is proud to be an Equal Opportunity Employer. We do not discriminate against any associate or applicant for employment based on race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, disability, status as a veteran, or any other federal, state, or local protected class.