ASL Medical Video Remote Interpreter

AMN Healthcare Language Services; United States; Remote; USD 55,000 - 62,000; Part time

Job summary

AMN Healthcare Language Services is seeking a part-time ASL Medical Video Remote Interpreter to cover a wide range of shifts remotely across the United States. The role supports Deaf and hard-of-hearing individuals in medical settings via video interpretation.

Ideal candidates hold RID certification, have 5+ years of medical interpreting experience, and demonstrate strong customer service skills. Audio/video infrastructure, ADA familiarity, and ongoing education are required.

Qualifications

• Strong aptitude and investment in customer service.
• Respect for Deaf culture and community.
• Familiarity with state laws and the Americans with Disabilities Act.

Responsibilities

• Provide effective video remote interpreting services for consumers
• Adhere to all policies and procedures as outlined by AMN Healthcare Language Services
• Exhibit professional behavior including punctuality and preparedness for shifts
• Demonstrate ability to adapt quickly to new technologies and best practices
• Participate in ongoing training, quality assurance and call monitoring programs

Skills

Customer service orientation

Deaf culture awareness

Medical interpreting familiarity

Education

RID certification

Deaf culture education

Tools

Video interpreting platform

Job description

Position:ASL Medical Video Remote Interpreter

Location: Remote, United States

Job Id:362

# of Openings:10

ASL Medical Video Remote Interpreter (VRI)

The ASL Medical Video Remote Interpreter (VRI) will cover a wide range of shifts to serve Deaf and hard-of-hearing community and the practitioners that serve them in a variety of medical settings via video. AMN Healthcare Language Services is an industry-leading language interpreting provider that uses a technology-driven solution to bridge the communication gaps between patients and medical professionals facilitating the equity and continuance of care for all.

Duties and Responsibilities

• Provide effective video remote interpreting services for consumers
• Adhere to all policies and procedures as outlined by AMN Healthcare Language Services
• Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping
• Demonstrate the ability to adapt quickly to new and changing technologies and best practices
• Participate in ongoing training, quality assurance and call monitoring programs

Required Experience

• National certification recognized by RID (this is a firm requirement)
• Strong aptitude and investment in customer service
• At least 5 years of community interpreting experience in medical settings
• Extensive working knowledge of the NAD-RID Code of Professional Conduct
• Respect for and understanding of Deaf culture and community
• Familiarity with state laws and the Americans with Disabilities Act
• Continued employment requires interpreters to provide a minimum of 20 hrs. of industry focused or interpreting continued education per year

Preferred

• Video interpreting experience (recent)
• Medical interpreting experience (recent)
• Working knowledge and experience working with Certified Deaf Interpreters

Physical Requirements

• Ability to sit for extended durations (up to 8 hours)
• Ability to use an on-ear headset (both ears) for duration of work shift
• Ability to use a web camera to interact with patients and providers in medical scenarios.
• Specific vision abilities required by the job includes close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
• Occasional lifting and/or moving up to 25 pounds
• Required to walk; sit; use hands and fingers to handle or feel objects, tools or controls; reach with hands and arms; stoop; talk and hear

Home Office Requirements

• Private Room with full length (floor to ceiling) walls
• Door that can be closed and locked for privacy.
• Hardwired high speed Internet connection
• This job cannot be performed from a public setting, travel trailer, or any space other than the employee’s company-approved private office

Work Eligibility

Must be eligible to work in the USA.

Job Type:Part-time(W-2)

Pay Scale: $40.00 - $45.00*

*Rate is subjective based on experience, training, education and location. There are some situations where the rate could be outside the notated range.

This job description is intended to provide information essential to understanding the scope of the position, and it is not an exhaustive list of skills, duties, responsibilities or working conditions associated with the position.

AMN Healthcare Language Services is an Equal Opportunity/Affirmative Action employer.