Asistant Manager

Midas Auto Experts; Philadelphia (Philadelphia County); On-site; USD 40,000 - 60,000; Full time

Job summary

Join Midas Auto Experts as an Assistant Manager in Philadelphia, dedicated to quality automotive services. This role involves managing service operations, ensuring exceptional customer service, and training staff while promoting a safe and productive work environment. Candidates should have prior experience and a strong understanding of automotive service duties.

Benefits

Bonus based on performance

Competitive salary

Employee discounts

Health insurance

Paid time off

Qualifications

• Experience in managing or assisting in service operations.
• Ability to work flexible retail hours including weekends and holidays.

Responsibilities

• Manage and direct automotive and general service technicians.
• Deliver exceptional customer service and oversee vehicle inspections.
• Support ongoing learning and development for team members.

Skills

Customer service disposition

Good communication skills

Leadership ability

Team building skills

General automotive knowledge

Education

At least 1 year of store or service assistant manager experience

Valid driver’s license

Job description

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Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Health insurance
• Paid time off
  
  
  

Assistant Manager

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for Automotive Service Assistant Managers to assist managing and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is Assistant Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities

As a Midas Automotive Service Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

• Help ensures a safe, secure, and trustworthy work environment.
• Liaise between managers, customers, and employees.
• Fill in for Manager in times of absence. Make executive decisions, hold meetings and provide accountability.
• Support ongoing learning and development of team members.
• Establishes strategic goals by gathering information from reporting documents.
• Define objectives, identifies, and evaluates trends and options, chooses a course of action and evaluates outcomes.
• Lead by example, manage, and train team while keeping in tune with our companies’ vision, purpose, core values and employee creed.
• Help ensure that all policies and procedures are being followed by all employees.
• Deliver exceptional customer service while listening and consulting customers.
• Oversee complete vehicle inspection and then make comprehensive recommendations by building computerized repair orders and sourcing parts.
• Ability to discuss pricing estimates with customers as well as promoting shop service specials and financing options.
• Monitor the quality of all vehicles being signed out.
• Ability to successfully supervise up to 10 employees.
• Closely monitor inventory levels while managing product ordering and receipt.
• Maintaining a clean and organized job site.
• Other duties as assigned.
  
  
  

Qualifications

• A minimum of 1 years of store or service assistant manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Motor Vehicle Manufacturing

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