Ashanti Medical Over-the-Phone Interpreter

AMN Healthcare Language Services; United States; Remote; USD 28,000 - 50,000; Part time

Benefits offered by this job

Remote work

Job summary

AMN Healthcare Language Services seeks qualified Over-the-Phone Interpreters (OPI) to enable clear communication between healthcare providers and patients in a remote, work-from-home capacity. This freelance role requires credentialing in medical interpretation and adherence to privacy standards.

Responsibilities include delivering high-quality phone interpretation for medical settings, upholding professional ethics, and staying current with medical terminology.

Qualifications

• Fluent in English and source language (Toishanese) with strong verbal skills.
• Knowledge of medical terminology and interpreter protocols.
• HIPAA compliant work environment.

Responsibilities

• Provide over-the-phone interpreting services for patients and clinicians.
• Maintain professional conduct and confidentiality on all calls.
• Adapt quickly to new technologies and systems used by AMN Healthcare.
• Adhere to interpreter ethics and AMN policies for medical contexts.
• Respect LEP clients' culture, dialects, and medical preferences.
• Possess strong customer service orientation alongside interpreting skills.

Job description

Location: Remote, United States

Job Id:826

# of Openings:2

Summary

The Over-the-Phone Interpreter (OPI) will facilitate communication for Limited English Proficient (LEP) community members and the practitioners that serve them in a variety of settings to include medical and educational, with most calls being in a healthcare setting. This independent contractor job role is a flexible work from home/remote opportunity to expand your business as a medical interpreter.

AMN Healthcare Language Services is a technology-driven company changing the way patients and medical professionals connect across all areas of healthcare. We are seeking professional and diverse, culturally competent, and credentialed medical Over-the-Phone Interpreters to join our skillful team to facilitate communication between healthcare providers and their patients, regardless of language or cultural barrier.

OPI Responsibilities

• Provide effective over-the-phone interpreting service for consumers.
• Always exhibit professional skills and conduct during calls.
• Demonstrate the ability to adapt quickly to new and changing technologies.
• Adhere to interpreter ethical standards and procedural requirements specific to interpreting context.
• Respect for and understanding of our Limited English Proficient (LEP) clients, culture, dialect and beliefs and preferences as it relates to medical procedures.
• Strong aptitude and passion for customer service and interpreting.

Spoken Language Minimum Qualifications

• Fluent and have strong verbal communication skills in both the source and target language (Toishanese-to-English or vice-a-versa).
• Successful completion of a medical language proficiency assessment focused on interpreter protocols and knowledge of medical terminology.
• Extensive knowledge of code of ethics and standards of practice (IMIA, NBCMI and NCIHC).
• HIPAA compliant work environment/setting.
• HIPAA Training for Business Associates certificate (completed within the last year).

Preferred Qualifications

• Degree or certifications in interpreting practices.
• National Medical Interpreter Certification by CCHI or NBCMI.
• Accredited Medical Interpreting Training course (i.e.: ALTA, MITS, Bridging the Gap, MiTio, Cross-Cultural training, 40-hour accredited medical courses).
• 2 years of medical interpreting experience, within a hospital or clinical setting.
• Join a team of professional medical interpreters working as independent contractors with AMN Healthcare Language Services.
• Ability to remotely provide over-the-phone interpreting services in a variety of settings.
• Exclusive and complimentary access to our AMN Contractor Connect Interpreting app.
• Convenient and on-the-go business management features to accept calls on-demand, and remotely.
• Flexibility to work whenever you want.

Work Eligibility:Must be eligible to work in the US.

Job Type:Freelance

This job description is intended to provide information essential to understanding the scope of the position, and it is not an exhaustive list of skills, duties, responsibilities or working conditions associated with the position.

AMN Healthcare Language Services is an Equal Opportunity/Affirmative Action employer.