Ashanti Medical Over-the-Phone Interpreter

AMN Healthcare; United States; Remote; USD 34,000 - 55,000; Full time

Job summary

AMN Healthcare Language Services is seeking professional Over-the-Phone Interpreters (OPI) to facilitate communication for LEP patients and healthcare providers. This independent contractor, remote role offers flexible work-from-home opportunities within the United States.

Qualified candidates will have Toishanese-English interpretation skills, medical terminology knowledge, and HIPAA compliance. Prior certifications are preferred and experience in healthcare interpreting is a plus.

Qualifications

• Fluent interpretation between Toishanese and English.
• Medical terminology familiarity for interpreting.
• Commitment to HIPAA standards and privacy.

Responsibilities

• Provide over-the-phone interpreting in healthcare and educational contexts.
• Maintain professional conduct and adapt to new technologies.
• Respect LEP clients’ culture, dialect, and medical preferences.
• Follow interpreter ethics and applicable standards.

Skills

Toishanese-English interpretation

Medical terminology

HIPAA compliant

Customer service

Job description

Location: Remote, United States

Job Id:826

# of Openings:2

Summary

The Over-the-Phone Interpreter (OPI) will facilitate communication for Limited English Proficient (LEP) community members and the practitioners that serve them in a variety of settings to include medical and educational, with most calls being in a healthcare setting. This independent contractor job role is a flexible work from home/remote opportunity to expand your business as a medical interpreter.

AMN Healthcare Language Services is a technology-driven company changing the way patients and medical professionals connect across all areas of healthcare. We are seeking professional and diverse, culturally competent, and credentialed medical Over-the-Phone Interpreters to join our skillful team to facilitate communication between healthcare providers and their patients, regardless of language or cultural barrier.

OPI Responsibilities

• Provide effective over-the-phone interpreting service for consumers.
• Always exhibit professional skills and conduct during calls.
• Demonstrate the ability to adapt quickly to new and changing technologies.
• Adhere to interpreter ethical standards and procedural requirements specific to interpreting context.
• Respect for and understanding of our Limited English Proficient (LEP) clients, culture, dialect and beliefs and preferences as it relates to medical procedures.
• Strong aptitude and passion for customer service and interpreting.

Spoken Language Minimum Qualifications

• Fluent and have strong verbal communication skills in both the source and target language (Toishanese-to-English or vice-a-versa).
• Successful completion of a medical language proficiency assessment focused on interpreter protocols and knowledge of medical terminology.
• Extensive knowledge of code of ethics and standards of practice (IMIA, NBCMI and NCIHC).
• HIPAA compliant work environment/setting.
• HIPAA Training for Business Associates certificate (completed within the last year).

Preferred Qualifications

• Degree or certifications in interpreting practices.
• National Medical Interpreter Certification by CCHI or NBCMI.
• Accredited Medical Interpreting Training course (i.e.: ALTA, MITS, Bridging the Gap, MiTio, Cross-Cultural training, 40-hour accredited medical courses).
• 2 years of medical interpreting experience, within a hospital or clinical setting.
• Join a team of professional medical interpreters working as independent contractors with AMN Healthcare Language Services.
• Ability to remotely provide over-the-phone interpreting services in a variety of settings.
• Exclusive and complimentary access to our AMN Contractor Connect Interpreting app.
• Convenient and on-the-go business management features to accept calls on-demand, and remotely.
• Flexibility to work whenever you want.

Work Eligibility:

Must be eligible to work in the US.

Job Type:

Freelance

This job description is intended to provide information essential to understanding the scope of the position, and it is not an exhaustive list of skills, duties, responsibilities or working conditions associated with the position.

AMN Healthcare Language Services is an Equal Opportunity/Affirmative Action employer.