ASG Presales Solutions Architect - SecOps/SIEM

SHI International Corp.; Durham (NC); Remote; USD 180,000 - 250,000; Full time

Job summary

Join a leading IT solutions provider as an ASG Presales Solutions Architect specializing in SecOps/SIEM. This role involves developing strategic SOWs, enhancing service delivery, and leading client engagements to drive revenue growth. The position supports a remote work setup, allowing for flexible home office arrangements. You will leverage your expertise to innovate and optimize technology frameworks while maintaining strong client relationships.

Benefits

Health, wellness, and financial benefits

Continuous professional growth and leadership opportunities

World-class facilities and technology

Qualifications

• 5+ years in solutions architecture or software engineering.
• 5+ years in IT infrastructure.
• Experience with large-scale IT projects.

Responsibilities

• Lead the development of SOWs aligned with client needs.
• Drive revenue growth by identifying new opportunities.
• Collaborate with stakeholder teams for synergistic solutions.

Skills

Problem-solving

Communication

Adaptability

Leadership

Teamwork

Self-motivation

Education

Bachelor’s degree or relevant experience

Job description

ASG Presales Solutions Architect - SecOps/SIEM

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About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $15 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to solve their next challenges. Our employees are at the core of our success – all 6,000 of them. Joining our team means enjoying:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to support you and your family.
• World-class facilities and technology, whether in our offices or yours.

Job Summary

The ASG Presales Solutions Architect - SecOps/SIEM at SHI leads the development of Statements of Work (SOWs) aligned with client needs and business objectives, driving revenue growth by optimizing service offerings and identifying new opportunities. This role involves collaborating with stakeholder teams, engaging with sales for unified service delivery, and contributing to practice development through innovation and quality standards. The Solutions Architect builds strong client relationships, provides thought leadership on technology trends, and oversees technology evaluations, staying current with new technologies and frameworks.

This position is remote, with a home office setup as determined by SHI management.

Role Responsibilities

• Lead the development of SOWs, ensuring alignment with client needs and business goals.
• Drive revenue growth by identifying new opportunities and optimizing services.
• Collaborate with stakeholder teams to create synergistic solutions.
• Engage with sales teams to ensure unified service delivery and client engagement.
• Contribute to practice development through innovation and standards maintenance.
• Build and maintain strong client and partner relationships.
• Provide expertise in Service Delivery, offering guidance on best practices and trends.
• Analyze business processes and recommend improvements.
• Oversee evaluation and selection of hardware and software, providing architecture recommendations.
• Stay current with technologies, retiring legacy solutions and adopting new ones.

Behaviors and Competencies

• Problem-solving: Proactively identify and resolve complex issues.
• Communication: Effectively convey ideas to diverse audiences and mentor others.
• Adaptability: Lead teams through change and foster a culture receptive to innovation.
• Leadership: Take ownership of initiatives and drive team performance.
• Teamwork: Build and lead collaborative teams.
• Self-motivation: Drive results independently and collaboratively.

Skill Level Requirements

• Project oversight and management - Intermediate
• Technical needs analysis and documentation - Intermediate
• System design and maintenance - Intermediate
• Programming and scripting - Intermediate
• Infrastructure management and orchestration - Intermediate
• SOW development and revenue growth - Intermediate
• Experience with large-scale IT projects - Intermediate

Other Requirements

• Bachelor’s degree or relevant experience
• 5+ years in solutions architecture or software engineering
• 5+ years in IT infrastructure
• Willingness to travel occasionally

The annual pay range is $180,000 - $250,000, including base salary and bonus, dependent on experience and location. Benefits may include medical, vision, dental, 401K, and flexible spending. SHI is an equal opportunity employer.