ASE Technician - Needham MA

VIP, Inc.; Needham (MA); On-site; USD 30,000 - 39,000; Full time

Job summary

VIP, Inc. in Needham Heights, MA is seeking a dedicated Flat Rate Technician. You will diagnose, repair, and maintain automotive systems, following VIP processes to deliver a better customer experience. Safety and accurate service orders are emphasized, with compliance to all regulations.

The role requires performing diagnostics and repairs across ASE area modules and ensuring service work orders are properly initiated and displayed while the vehicle is serviced.

Qualifications

• Must have ASE certifications or equivalent demonstrable automotive repair knowledge.
• Adhere to safety policies and training; follow shop safety protocols.
• Experience with diagnostic tools and service procedures for automotive systems.

Responsibilities

• Ensure workplace safety is Priority #1 and report unsafe conditions.
• Provide diagnosis, repair, and maintenance for automotive systems across ASE areas.
• Ensure Service Work Orders are prepared and displayed during service.

Skills

Automotive diagnosis

Safety compliance

Communication

Teamwork

Tools

ASE certifications

Job description

444 Hillside Ave, Needham Heights, MA 02494, USA

Job Description

Posted Monday, August 31, 2026 at 4:00 AM

Reporting To: Service Manager

Employment Classification: Non-exempt / hourly

General Summary:

The Flat Rate Technician (Tech) lives VIP’s mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning and living the VIP culture and following VIP processes to ensure that customers get a different & better experience. The Tech must work effectively and safely to ensure good communication, teamwork, and operation in serving customers. The Tech is responsible for effective diagnosis of automotive systems, repair and replacement of automotive parts, fluids, tires, and accessories and ensuring these services are done right the first time. The Tech is expected to comply with company safety, loss prevention, and customer service programs as well as established policies and procedures and municipal, state, and federal regulations.

Duties & Responsibilities:

1. Makes sure that workplace safety is Priority #1. Follows all safety policies, completes all safety-related training, locks out any unsafe equipment, and reports any unsafe conditions or actions to a member of Management.
2. Provides automotive systems diagnosis, repair, and maintenance services for customers, including all systems covered by the ASE series of automotive certifications
   1. A2 – Automatic Transmission/Transaxle
   2. A3 – Manual Drive Train & Axles
   3. A5 – Brakes
   4. A6 – Electrical/Electronic Systems
   5. A7 – Heating & Air Conditioning
   6. A8 – Engine Performance
3. Ensures a valid Service Work Order is initiated prior to initiating service on a vehicle and ensures it is visibly displayed with the vehicle while it is being serviced.