ASCO Field Service Representative - Atlanta

Schneider Electric; Atlanta (GA); Remote; USD 45,000 - 80,000; Full time

Job summary

An established industry player seeks dedicated Field Service Technicians to deliver exceptional maintenance and repair services on critical data center equipment. This role offers a flexible work schedule, extensive training, and a supportive environment where your problem-solving skills will shine. With a commitment to sustainability and inclusion, this innovative firm values its employees and offers a comprehensive benefits package, including paid family leave and 401(k) matching. Join a team that is passionate about making a difference in the world of energy management and automation.

Benefits

Flexible Work Arrangements

Paid Family Leave

401(k) Matching

Well-being Programs

Paid Time Off

Military Leave

In-Person Training

Mentorship

Onboarding Support

Qualifications

• Military service or technical field experience with power systems.
• Understanding of mechanical and electrical systems and maintenance processes.

Responsibilities

• Maintenance and repair of Automatic Transfer Switches (ATS).
• Service administration including service order generation and safety audits.

Skills

Problem Solving

Customer Service

Technical Field Experience

Electrical Systems Knowledge

Mechanical Systems Understanding

Test Equipment Proficiency

Ability to Read Electrical Schematics

Education

Military Service

Technical Field Experience

Tools

Test Equipment

Service Vehicles

Mobile Devices

Laptops

Job description

Job Description

Great people make Schneider Electric a great company.

Schneider’s ASCO Field Service Technicians play an impactful role within the organization. They provide preventative maintenance and repair services on customer-owned ASCO equipment, deliver high-quality service and customer satisfaction, and are productive and valued members of their team in various dynamic customer environments. They are problem solvers. They are customer-focused. They are passionate about their work. They are the future of Schneider Electric! Is this you?

We offer all Field Service Technicians direct product training, training on digital and physical tools, service vehicles, tools, uniforms, mobile devices, and laptops for daily professional use.

This opportunity is home-based with a flexible work schedule, guaranteed 40 hours (+Overtime).

This Field Service Technician position is within our U.S. Services business, specifically our ASCO team, focusing on servicing critical data center equipment. We are the OEM service provider for APC (American Power Conversion)/MGE/Schneider Electric equipment.

Typical Daily Responsibilities:

1. Maintenance and repair of Automatic Transfer Switches (ATS)
2. Service administration and reporting, including service order generation, inventory review, and safety audits
3. Executing installation, maintenance, and repair on customer-installed base within specific know-how

Additional Tasks:

• Participate in training for ATS maintenance, troubleshooting, and startup
• Identify new opportunities at customer sites to promote services growth
• Determine when products should be upgraded or replaced

Qualifications:

• Military service or technical field experience with power systems, low/medium voltage applications
• Understanding of mechanical and electrical systems, tools, and maintenance processes
• Ability to read electrical schematics and one-line diagrams
• Proficiency with test equipment for troubleshooting ATS
• Availability for nights, weekends, holidays, and travel, including overnight stays
• Certifications or willingness to obtain CPR/First Aid/AED, PPE training
• Knowledge of ATS operation, one-line diagrams, and ability to perform startup on various ATS models
• Ability to connect and communicate with laptops for firmware and control panel updates
• Valid driver’s license and ability to move service equipment weighing up to 50 pounds

What We Offer:

Two weeks of in-person training at our Dallas, TX facility, online training, mentorship, and onboarding support. Benefits include flexible work arrangements, paid family leave, 401(k) matching, well-being programs, paid time off, military leave, and more.

Join us and make an impact! Apply today and become part of a company committed to sustainability, inclusion, and innovation.