Asana Implementation & Change Delivery Lead

Spur Reply; Chicago (IL); On-site; USD 75,000 - 97,000; Full time

Job summary

Spur Reply is seeking a Services Delivery Consultant to lead enterprise Asana implementations and drive measurable adoption across client organizations. You will serve as trusted advisor and change-management partner, delivering tailored engagements that align with business challenges and deliver tangible outcomes.

Based in Chicago, IL, this full-time role requires a background in enterprise SaaS, strong facilitation skills, and a mindset geared toward client success, continuous learning, and

Qualifications

• Bachelor’s degree in business administration, finance, or economics, or equivalent.
• 3 years of customer-facing consulting or implementation experience in enterprise SaaS.
• Expert in Asana and collaborative work management solutions.
• Excellent communicator with stakeholders from individual contributors to C-level.
• Strong business acumen and change management skills.
• Self-motivated with strong project management and prioritization.
• Customer-centric with passion for client success.
• Curious about AI and emerging technologies.

Responsibilities

• Lead end-to-end client engagements as primary point of contact, from implementation through ongoing success.
• Provide expert consultation on Asana workflows and configurations aligned to client business challenges.
• Facilitate training and change management activities that drive enterprise-wide adoption.
• Manage project delivery with excellence, balance multiple priorities while maintaining scope and budget.
• Identify growth opportunities and proactively introduce solutions that maximize client value.
• Serve as voice of the customer, sharing insights with cross-functional and product teams.

Skills

Customer-facing consulting

Asana expert

Excellent communicator

Project management

Change management

Business acumen

Curiosity about AI

Education

Bachelor's degree in business administration, finance, or economics, or equivalent

Tools

Asana

Job description

Spur Reply is seeking a Services Delivery Consultant to lead enterprise Asana implementations and drive measurable adoption across client organizations. You will serve as trusted advisor and change-management partner, delivering tailored engagements that align with business challenges and deliver tangible outcomes.

Based in Chicago, IL, this full-time role requires a background in enterprise SaaS, strong facilitation skills, and a mindset geared toward client success, continuous learning, and