ASA VII - Case Management Assistant - Full Time, DAYS

Albany Med Health System; City of Albany (NY); On-site; USD 40,000 - 53,000; Full time

Job summary

A leading health system is seeking an ASA VII - Case Management Assistant to help with patient discharge needs. This full-time position involves working closely with case managers and social workers to ensure seamless transitions for patients, utilizing strong organizational and communication skills. Candidates should have a high school diploma and relevant experience, and be proactive in enhancing patient care while maintaining confidentiality.

Qualifications

• Proficient with computer/software applications.
• Strong written and verbal communication skills.
• 3-5 years' experience in a relevant role.

Responsibilities

• Assist with obtaining Durable Medical Equipment (DME) for patients.
• Document and communicate discharge plans using Allscripts.
• Maintain patient confidentiality and assist with transportation arrangements.

Skills

Communication

Organisation

Multi-tasking

Education

HS diploma or equivalent

Job description

ASA VII - Case Management Assistant - Full Time, DAYS

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ASA VII - Case Management Assistant - Full Time, DAYS

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Join to apply for the ASA VII - Case Management Assistant - Full Time, DAYS role at Albany Med Health System

Albany Med Health System provided pay range

This range is provided by Albany Med Health System. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$40,495.10/yr - $52,643.64/yr

Department/Unit

Care Management/Social Work

Work Shift

Day (United States of America)

Salary Range

$40,495.10 - $52,643.64

The position Assists Case Management and Social Work staff with setting up patients' discharge needs.

Principal Responsibilities

• Assists with obtaining Durable Medical Equipment (DME), including but not limited to rolling walkers, commodes, wheelchairs, quad canes and hospital beds.
• Make basic transportation arrangements (MAS, Rehab, back transfer, cabs) once discharge planner has documented need.
• Maintains patient confidentiality of all communications and documents as required by hospital policy.
• Assists with fax attaching and print attaching information into Allscripts.
• Rounds frequently on assigned units.
• Keeps Case Managers and Social Workers apprised of status of discharge plans, documents the status of activities and communications, and maintains adequate reporting information in Allscripts.
• Maintains daily documentation in Allscripts of all activities done utilizing interventions.
• Enters data into Allscripts in a timely fashion to facilitate discharge plans.
• Maintains skills needed for performance of duties.
• Utilizes available educational opportunities for improving skills.
• Attends required in house in-services.
• Projects positive image of the department and hospital.
• Mission, Core Values and Service Excellence
• Contributes to the creation of a compassionate and caring environment for patients, families, and colleagues through displays of kindness and active listening. Recognizes and appreciates that each employee's work is valuable and contributes to the success of the Mission.
• Demonstrates excellence in daily work. Willing to actively participate in performance and quality improvement activities and to work towards enhancing customer/patient satisfaction.
• Exhibits positive service excellence skills to patients, visitors, and coworkers by greeting others in a friendly manner, keeping customers/patients/colleagues informed about progress, delays, and changes.
• Demonstrates effective teamwork by interacting in a positive manner with colleagues and creating a collaborative work environment. Initiates open communication, conveys positive intent, offers assistance.
• Contributes to a safe and secure environment for patients, visitors, colleagues by following established procedures and protocols.
• Demonstrates stewardship by thoughtful and responsible use of resources including maintaining a clean and hospitable environment, starting work on time, displaying a consciousness regarding costs, supplies and department finances.
• Demonstrates respect for individual differences of each person by acknowledging the essence of each person, appreciating, and responding to unique, spiritual, personal, and cultural backgrounds of patients, families, and colleagues.
  
  

Qualifications And Ideal Characteristics

• HS diploma or equivalent and 3-5 years' experience.
• Proficient with computer/software applications.
• Strong written and verbal communication skills and organizational skills.
• Must be able to multi-task and prioritize.
  
  

Physical Demands

The physical demands described here are representative of those that must be met by an

employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to stand, walk,

use hands to probe, handle, or feel objects, tools, or controls, reach with hands and arms,

and speak and hear. The employee is occasionally required to sit and stoop, kneel, or

crouch.

The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities

required by this job include close vision, distance vision, peripheral vision, depth perception,

and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an

employee encounters while performing the essential functions of this job. While performing

the duties of this job, the employee may be subject to infectious materials and chemicals

(see unit specific MSDS information).

The noise level in the work environment is usually moderate.

This job requires as an essential function that the majority of the time the employee be

physically on-site as the work cannot be done from a remote location.

Other Requirements

All job requirements listed indicate the minimum level of knowledge, skills, and/or ability

deemed necessary to perform the job proficiently. This job description is not to be construed

as an exhaustive statement of duties, responsibilities, or requirements. Employees will be

required to perform any other job-related instructions given by their supervisor subject to

reasonable accommodations.

Thank you for your interest in Albany Medical Center!

Albany Medical is an equal opportunity employer.

Role

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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