Arvada Branch Manager

Partner Colorado Credit Union; Arvada (CO); On-site; USD 66,000 - 89,000; Full time

Benefits offered by this job

Annual bonus

Medical plans

Dental

Vision

HSA

401(k) match

Life/AD&D

Disability insurance

PTO

Paid holidays

Personal & Professional Development

Job summary

Partner Colorado Credit Union in Arvada, CO is seeking a Branch Manager to lead operations and production, driving growth and delivering exceptional member service. You will manage staff, set branch plans, monitor performance, and ensure compliance with BSA and Regulation CC.

You will build community partnerships, grow SEG and small business relations, and execute strategies to maintain competitive advantage.

Qualifications

• College degree or equivalent training/work experience.
• At least five years financial services experience, three in supervision.
• Experience leading branch operations and managing production targets.

Responsibilities

• Manage branch operations and production to meet growth, sales, and service targets.
• Drive business and community development efforts in the market area.
• Ensure compliance with BSA and related regulations; train staff on regulatory requirements.

Skills

Leadership

People management

Customer service

Education

College degree or equivalent training

Job description

Description

Arvada Branch Arvada, CO

Essential Duties and Responsibilities

• Manage the functions of branch operations and production to achieve established credit union growth, sales and service targets for branch location while maintaining highest levels of member service and production quality.
• Drive business/community development efforts organizationally, supporting branch growth in your market area.
• Be aware of the requirements of BSA (Bank Secrecy Act) and Regulation CC as it pertains to their daily job duties to ensure staff is well trained on the regulation.

Branch Operations/Production

• Implement and manage branch growth strategy in alignment with corporate goals/objectives. Develop and manage annual branch market plan (updated quarterly)
• Responsible for meeting production targets quarterly/annually. Identify and implementing solutions to gaps if present.
• Responsible for maintaining quality work and adherence to risk management within your branch.
• Ensure delivery of expected member experience/service levels within your branch, creating a loyalty-based membership.
• Ensure timely and accurate communication amongst branch staff.
• Ensure timely and affective deployment of new products and services to members.
• Manage staffing levels and overall talent to ensure delivery of service requirements and production levels.
• Identify and recommend process improvements, resulting in increased business efficiencies.
• Identify and recommend enhancements or changes to products and/or services required to maintain a competitive advantage.

Business/Community Development

• Assist with the development and management of select employee groups (SEGs) assigned to the branch/market area.
• Prospect new SEG and small business partners within market area. Conduct research and obtain contact information for presentation. Manage small business relationship, developing opportunity for membership growth.
• Participate in community and networking events, providing brand awareness and business development opportunities.

Miscellaneous

• Ensure brand guidelines are adhered to within the branch and amongst the staff.
• Monitor, review and make recommendations for functional area policies. Ensure compliance issues in areas of responsibilities.
• Manage effective and timely evaluation process of functional areas (Evaluates performance of Staff. Recommends promotions, transfers, and annual review).
• Responsible for keeping direct manager informed of operations, conditions and influencing factors.
• Must comply with the Secure and Fair Enforcement for Mortgage Licensing (SAFE) Act requirements.
• Track branch performance, reporting information as assigned.
• Maintains acceptable levels of attrition in each functional area.
• Participates in professional development activities and maintains professional affiliations.
• Hold weekly one on one’s with ASR’s and MSR’s. Hold weekly huddles or more, if necessary, with entire team.
• Ongoing cross training and coaching of all team members.

Other Duties

• Performs all other functions as required by Sr. Management.

Education or Formal Training

• College degree or equivalent training/work experience requiring strong knowledge of management techniques and financial products and services.

Experience

• At least five years financial service experience, three of which should be in a supervisory capacity.

Compensation & Benefits

Starting salary - $77,230+ depending on experience.

Being a part of Partner Colorado CU has its benefits. We offer valuable benefits designed for you, your family, and your life. Our plans are cost-effective, convenient and provide ways for staying healthy, protecting loved ones, pursuing financial security and living a full and balanced life. There is a potential for Annual Performance Bonus, Medical Plans, Dental, Vision, HSA, 401(k) match, Life/AD&D, Accident, Hospital Indemnity, Long Term Care, Short-term Disability, Long-term Disability, Identity Theft, Paid Time Off, Paid Holidays, Personal and Professional Development.

Working Environment

The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth vision, and the ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The employee is required to travel, by auto, to various branch locations as determined by staff training needs.