Arvada Admissions Counselor

Colorado Community College System Career Site; Lakewood (CO); On-site; USD 55,000 - 60,000; Full time

Job summary

Red Rocks Community College in Arvada, CO is seeking an Admissions Counselor to serve as the first point of contact for prospective and current students, guiding them through applications, orientation, and enrollment requirements while maintaining FERPA compliance.

The role includes campus tours, information sessions, and community outreach across the Denver Metro and Foothills areas, front-desk duties, multi-channel inquiries, and travel between RRCC campuses as needed.

Qualifications

• BA/BS in a related field such as Communication, Counseling, Education, or equivalent.
• Two years of customer service or sales experience.
• Ability to work with a diverse student population and strong communication skills.
• Substitution: an Associate degree with equivalent experience may substitute for a BA/BS.

Responsibilities

• Serve as the first point of contact for prospective and current students, guiding through admissions, applications, and enrollment requirements while maintaining FERPA compliance.
• Conduct campus tours, information sessions, and community outreach across Denver Metro and Foothills service areas.
• Manage front-desk operations and respond to inquiries via multiple channels; coordinate with college resources as needed; travel between RRCC campuses.

Skills

BA/BS in Communications or related

Two years customer service or sales

Public presentations

Diversity engagement

Education

BA/BS in Communication, Counseling, Education or related

Associate degree with year-for-year substitution

Job description

Title: Arvada Admissions Counselor

Position Type: Professional Tech Full time

College: Red Rocks Community College

Division: Student Affairs

Department: RRCC Admissions

Campus: RRCC Arvada Campus

Location:Arvada

Salary Range: $54,925 to $60,417 annually

Who We Are:

Red Rocks Community College exemplifies extraordinary. We are dedicated to our Vision and Mission, which promote student achievement, staff empowerment, and community engagement. We live our values: Learning, Collaboration, Community, Belonging, and Empowerment. RRCC seeks applicants who understand and have first-hand experience working with diverse populations, which may include but are not limited to, historically marginalized populations such as people of color, LGBTQ+ community members, veterans, first generation graduates, and people with disabilities.

Job Summary:

The Admissions Counselor serves as a welcoming first point of contact for prospective and current students, providing comprehensive admissions support and contributing to the College’s student recruitment and enrollment efforts. This position guides students and families through the admissions process by assisting with applications, enrollment requirements, orientation, and general college inquiries while ensuring accurate, timely, and personalized service. The Admissions Counselor conducts campus tours, presentations, information sessions, and community outreach throughout the Denver Metro and Foothills service areas to promote educational opportunities and build relationships with prospective students, families, high schools, and community partners. Additional responsibilities include managing front-desk operations, responding to inquiries across multiple communication channels, resolving student concerns, and connecting individuals with appropriate College resources while maintaining FERPA compliance. The successful candidate will demonstrate strong communication and interpersonal skills, a commitment to serving a diverse student population, and the ability to balance administrative responsibilities with proactive recruitment and relationship-building activities. Work is primarily performed in an office environment, Monday through Friday, 8:00 a.m. to 5:00 p.m., with occasional evening and weekend hours as needed. Work may occur at either campus and require travel between locations. This is a full-time, FLSA-exempt position exempt from the State Classified System.

Top Three Characteristics for Success

Relationship Builder and Exceptional Communicator: Builds rapport with prospective students, families, and community partners through approachable, professional, and effective communication. Comfortable presenting to groups and engaging individuals from diverse backgrounds.

Student-Centered and Service-Oriented: Demonstrates genuine enthusiasm for helping students navigate the admissions and enrollment process. Takes initiative to resolve concerns, provide accurate information, and connect students with the resources they need to succeed.

Adaptable, Organized, and Proactive: Effectively balances administrative responsibilities, competing priorities, and recruitment activities. Demonstrates sound judgment, attention to detail, problem-solving skills, and the flexibility to work independently and collaboratively.

Internal Posting – This position is only open to all current benefit eligible employees at Red Rocks Community College

Competencies/KSAs:

• Basic knowledge of Microsoft Office with the ability to maintain databases and generate reports
• Ability to make public presentations and communicate to an audience.
• Ability to professionally represent the college
• Ability to relate to a diverse applicant/student population
• Ability to travel within the Denver Metro and Foothills area for recruiting events.

Minimum Qualifications:

• BA/BS from an accredited college or university in Communication, Counseling, Education or related degree.
• Associate degree and year for year experience can serve as substitution for BA/BS.
• Two years' experience in customer service and/or sales.
• Ability to work with diverse student body
• Strong communication and interpersonal skills

Physical & Cognitive Demands

The following are some of the physical and cognitive demands commonly associated with this position.

• Occasionally moves, positions, and transports files and office materials weighing up to 20 lbs.
• This is largely a sedentary role. This position operates in an office environment and constantly uses a computer, and routinely uses standard office equipment including phones, copiers, etc.
• The person in this position constantly communicates with internal and external constituents and students. Must be able to exchange accurate information in these situations.
• Cognitive demands include comparing, copying, computing, compiling, analyzing, coordinating, synthesizing, negotiating, communicating, instructing, and interpersonal skills.

Preferred Qualifications:

• BA/BS from an accredited college or university in Communication, Counseling, or related degree.
• One year of experience recruiting students into college educational programs.
• Experience with student information systems, such as Banner.
• Proficient in speaking and writing in Spanish.

Selection Process:

Candidates will be evaluated based on their qualifications as related to the duties and responsibilities of the position. Candidates may redact any personally identifiable information on their materials including but are not limited to age, date of birth, and dates of attendance and date of graduation for educational institutions. Incomplete applications will not be considered.

If you have questions regarding this position, please contact Arvada Admissions Coordinator, Kelly [e-mail].

Internal Posting – This position is only open to all current benefit eligible employees at Red Rocks Community College

Additional Information/Benefits:

Reasonable Accommodation Statement

Red Rocks Community College provides reasonable accommodation to applicants and employees with disabilities on a case-by-case basis. If you need a reasonable accommodation for any part of the application and hiring process and/or during the course of employment, please contact Jennifer Matthews, Vice President of Human Resources, at [phone], [e-mail], or Room 1024, 13300 W. 6th Ave. Lakewood, CO 80228.

Benefits

At RRCC, we value and uphold a commitment to a workplace that focuses on employees. In addition to rewarding and meaningful work, we offer a comprehensive selection of benefits to support our employees, including:

• Strong, flexible retirement benefits including Colorado PERA’s Defined Benefit Plan or Defined Contribution Plan. RRCC contributes 21.61% of your salary on your behalf. Supplemental retirement plans including 401(k), 403(b) and 457 plans are also available.
• Comprehensive health benefits including medical, dental, vision, life, and flexible savings benefits.
• Employee assistance services such as counseling, professional coaching, financial planning, and more, are available to you and members of your household at no cost through the Colorado State Employee Assistance Program (C-SEAP).
• Generous paid time off benefits including up to 15 hours of annual leave and 10 hours sick leave per month, 10 paid holidays per year, and up to 18 hours for academic and volunteer activities.
• Tuition assistance for employees and their eligible dependents at any community college within the Colorado Community College System or CCCOnline.
• State employees are eligible to participate in BenefitHub which offers discounts for retailers and services and other benefits resources.
• Employees may qualify for the Public Service Loan Forgiveness Program. Additional information about this program can be found on the Colorado Division of Human Resources website.

Notice to all Applicants

• Final candidate will be subject to successful completion of a background check, and, if applicable, a motor vehicle record review.
• Former employees of the Colorado Community College System, or one of its 13 colleges, who were disciplinarily terminated or resigned in lieu of termination, must disclose this information in their application material.
• Final candidates are required to submit unofficial transcripts for non-instructional positions and official transcripts for instructional positions to Human Resources within thirty (30) days of hire.
• Direct deposit of payroll is a condition of employment.
• Red Rocks Community College participates in E-Verify.
• Red Rocks Community College is a tobacco and smoke-free campus.
• All RRCC employees, except student employees, contribute to Colorado PERA at a fixed percentage of their earnings and do not contribute to Social Security.
• Finalist must be willing to make Colorado their primary workplace.
• Employees may not have a combination of overtime exempt and non-exempt positions within the System at the same time. Employees in overtime exempt positions may be eligible for additional assignments, such as teaching or other non-instructional academic work, outside of their regular position duties. Payment for additional assignments shall be in accordance with the College’s or System Office’s applicable pay schedule for similarly situated positions where the work is being performed. Work on additional assignments must be completed when the employee is not receiving regular pay for another position and are subject to all applicable workload limits.

RRCC/CCCS is an Equal Opportunity Employer

Red Rocks Community College and Colorado Community College System believes when all human qualities are regarded with dignity and respect and when everyone has access to the individualized support they need, all will have the opportunity to thrive. In all aspects of the employment process, decisions are made based on merit, competence, performance and business need without regard to sex, gender, race, color, age, creed, national or ethnic origin, ancestry, physical or mental disability, familial status, veteran or military status, pregnancy status, marital status, religion, genetic information, gender expression, gender identity, sexual orientation, or any other protected status in accordance with applicable law. Our Accommodations and Non-Discrimination policies, plus other helpful information, can be found publicly at https://www.rrcc.edu/about-us/disclaimers-and-legal-notices.

We also believe in going further. At RRCC we have a focus on equity and belonging. We stride to create a community in which everyone feels respected and valued for their unique talents and contributions, and where people from all backgrounds are able to achieve their goals. Red Rocks Community College acknowledges that inclusion and equity are multifaceted and complex concepts, and that our efforts in these areas will require innovation, intention, and an institutional commitment to these principles, across our entire college community.

Red Rocks Community College is an emerging Hispanic Serving Institution (HSI). As we move toward full HSI status, we are focused on servingness and are committed to creating a learning environment where equity is expected and our Latinx students thrive.

For information regarding Red Rocks Community College Security, including Clery Act/Crime Statistics for the campuses and surrounding area, please see the https://www.rrcc.edu/about-us/disclaimers-and-legal-notices.