Artisanal Retail Sales Associate

Flora and Henri; San Rafael (CA); On-site; USD 32,000 - 52,000; Full time

Job summary

Flora and Henri Concept Shop, located at The Marin Country Mart, seeks a dedicated retail professional to join a dynamic team. This role focuses on delivering exceptional customer service, meeting sales goals, and maintaining outstanding store presentation and product knowledge.

You will collaborate with management on inventory, reporting, and events, while supporting a slow family aesthetic through thoughtful customer interactions and teamwork across the store.

Qualifications

• Proven experience in retail sales.
• Strong interpersonal and communication skills.
• Demonstrated negotiation and problem solving ability.
• Good attention to detail and self-motivated.
• Ability to manage multiple projects simultaneously.
• Demonstrated ability to get things done under pressure.
• Strong tech skills.

Responsibilities

• Meet or exceed sales goals.
• Maintain a high level of customer satisfaction and ongoing customer relationships.
• Work with management on reporting, inventory tracking and control.
• Responsible for in depth product knowledge: their production, history and maintenance.
• Excellent communication with store manager, coworkers and Seattle office.
• Participate and facilitate special in-store events.
• Daily reconciliation.
• Stock room maintenance.
• Daily cleaning and maintenance of store.

Skills

Retail sales

Customer service

Communication

Negotiation

Problem solving

Multitasking

Tech skills

Tools

POS systems

Job description

Flora and Henri Concept Shop, located at The Marin Country Mart, seeks a dedicated retail professional to join a dynamic team. This role focuses on delivering exceptional customer service, meeting sales goals, and maintaining outstanding store presentation and product knowledge.

You will collaborate with management on inventory, reporting, and events, while supporting a slow family aesthetic through thoughtful customer interactions and teamwork across the store.