Artisanal Bartender: Craft Cocktails & Guest Service

Wendy's; Metairie (LA); On-site; USD 25,000 - 42,000; Full time

Job summary

A hospitality service company is seeking a Bartender to ensure timely and professional service of beverages to guests while adhering to brand standards. The ideal candidate will be responsible for collecting payments, verifying customer ages for alcohol purchase, and maintaining cleanliness in work areas. This role requires excellent customer service skills and the ability to handle responsibilities under pressure. Flexibility in schedule is essential, along with attending mandatory trainings and meetings.

Qualifications

• Ability to work independently and with others.
• Ability to give and follow verbal and written instructions.

Responsibilities

• Ensure timely and professional service of beverages.
• Collect payments for drinks/meals served.
• Check identification of customers for alcohol purchase.
• Balance cash receipts.
• Limit problem and liability related to excessive drinking.
• Clean glasses, utensils, and bar equipment.
• Take beverage orders from serving staff or directly from patrons.
• Mix, garnish, and serve drinks for patrons.
• Serve snacks or food items to customers at the bar.
• Order or requisition liquors and supplies.
• Welcome guests and respond to requests professionally.
• Check the working condition of equipment.
• Maintain awareness of all rates.
• Communicate with previous and following shifts.
• Ensure compliance with safety requirements.
• Proactively maintain assigned areas and equipment.
• Complete daily assignments efficiently.
• Report all safety concerns to management.
• Attend and participate in mandatory trainings and meetings.
• Be flexible with schedule and assignments.
• Maintain effective performance under pressure.

Job description

The Bartender’s essential purpose is to ensure timely and professional service of beverages to hotel bar and restaurant guests while adding personal recommendations and touches to achieve maximum customer satisfaction while complying with brand standards and company policies. The following reflects the essential job duties but does not restrict tasks that may be assigned. Duties of this job may be changed at management’s discretion.

Duties include:

• Collect payments for drinks/meals served.
• Check identification of customers in order to verify age requirements for purchase of alcohol
• Balance cash receipts
• Attempt to limit problem and liability related to customer’s excessive drinking by taking steps such as persuading customers to stop drinking, or ordering transportation for intoxicated patrons
• Clean glasses, utensils, and bar equipment
• Take beverage orders from serving staff or directly from patrons
• Mix, garnish and serve alcoholic and non-alcoholic drinks for patrons
• Serve snacks or food items to customers seated at the bar
• Arrange bottles and glasses to make attractive displays
• Order or requisition liquors and supplies
• Answers inquiries pertaining to hotel services; gives entertainment suggestions and travel directions
• Welcome guests and respond to requests in a prompt and professional manner
• Check the working condition of equipment and report to supervisor all unsafe or malfunctioning equipment
• Knows all safety and emergency procedures
• Maintains awareness of all rates
• Communicates with the previous and following shifts
• Ensures compliance with energy conservation and job safety requirements
• Proactively maintain assigned areas and equipment
• Ensure efficient completion of daily assignments in a timely manner
• Report all safety concerns to management
• Attend and participate in all mandatory trainings and meetings
• Flexible with schedule and assignments
• Maintain effective performance under pressure
• May perform similar duties as requested by supervisor

Requirements:

• Ability to work independently and with others
• Ability to give and follow verbal and written instructions