Artificial Intelligence (AI) Ops Specialist

ST Engineering MRAS; Middle River (MD); On-site; USD 65,000 - 93,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

Paid Time off

Educational Assistance

Immediate 401k vesting

Job summary

ST Engineering MRAS is seeking an AI Ops Specialist to operationalize AI governance and enable tooling across the organization. You will define and embed policy checks, build workflow tools, and lead an enterprise AI training program to upskill employees.

Collaboration with multiple functions will ensure data readiness and compliant AI delivery. You will also drive AI-enabled improvements in operations, measure outcomes with KPIs, and present monthly updates to leadership.

Qualifications

• Bachelor’s degree required with at least 1 year of hands-on experience in building or operating digital workflows and tools.
• Experience implementing operational tooling with Microsoft technologies preferred.
• Role may involve access to export-controlled technology under U.S. Person status requirements.

Responsibilities

• Operationalize corporate AI policy and governance within day-to-day operations and tooling.
• Design and build compliance-by-design project tooling with guardrails and audit trails.
• Lead AI training program: curricula, trainings, and trainer coordination.
• Embed AI features into internal tools to model an AI-native workflow.
• Measure impact with KPIs and provide leadership readouts.

Skills

Governance frameworks

Policy templates

Learning content development

Agentic workflows

AI concepts

Strong communication

Education

Bachelor’s degree (BS) in a relevant field

Tools

Microsoft Lists

Power Automate

Power BI

Copilot Studio

Azure OpenAI

Job description

Who YOU Are And What YOU Can Become

The AI Ops Specialist will operationalize how the MRAS AI team works day to day. You will implement corporate policies and procedures for AI, including governance and execution frameworks, and design compliance-by-design ways of working. You will define and help build the tools we use to scope, track, and monitor AI projects through the lifecycle, embedding policy checks and required attestations directly into these tools. You will lead our AI training program: influence the curriculum, author and curate materials, engage third-party trainers as needed, and track and reward completion to upskill employees. You will also walk the walk by implementing AI capabilities and features inside these operational tools so the AI team models an AI-native approach to work. This role is ideal for a strong early-career professional or intern-to-hire with demonstrable impact and the drive to build operational excellence in AI.

Who YOU Are And What YOU Can Become

The AI Ops Specialist will operationalize how the MRAS AI team works day to day. You will implement corporate policies and procedures for AI, including governance and execution frameworks, and design compliance-by-design ways of working. You will define and help build the tools we use to scope, track, and monitor AI projects through the lifecycle, embedding policy checks and required attestations directly into these tools. You will lead our AI training program: influence the curriculum, author and curate materials, engage third-party trainers as needed, and track and reward completion to upskill employees. You will also walk the walk by implementing AI capabilities and features inside these operational tools so the AI team models an AI-native approach to work. This role is ideal for a strong early-career professional or intern-to-hire with demonstrable impact and the drive to build operational excellence in AI.

Who WE Are And Where WE Are Going

At ST Engineering MRAS, our employees have amazing opportunities to work on advanced technologies and systems that support thousands of customers and millions of people worldwide every day. From the first flight across the Pacific Ocean to developing highly complex structures for the most popular aircraft in the world, we have come a long way always with a can-do approach to problem solving while delighting customers with our high say-do ratio. We are looking for people with innovative ideas and the drive to help us grow into the future.

A pioneer in the production and assembly of complex aerostructures including aircraft and rocket components, engine nacelle systems, thrust reversers and advanced composite products, we apply the latest digital technologies and automation in composite design and manufacturing that are second to none. At ST Engineering MRAS, we are also rapidly augmenting our maintenance, repair and overhaul (MRO) capabilities leveraging the company’s expanded aircraft nacelle portfolio as well as it’s materials and processing expertise.

What YOU Will Do

• Operationalize corporate AI policy and governance. Flow-down and embed requirements from MRAS and ST Engineering’s governance resources and execution playbooks into day-to-day operations and project tooling.
• Design and build compliance-by-design project tooling. Define and help implement tools and workflows for AI project intake, scoping, approvals, tracking, and reporting (e.g., Microsoft Lists, Power Automate, Power BI, Copilot Studio), with guardrails, attestations, and audit trails integrated by default.
• Lead the AI training program. Create curricula and materials, schedule and run trainings, engage third-party trainers, and track completions and recognition to drive adoption across MRAS.
• Embed AI into our own operations. Implement AI features (assistants, agents, orchestration) inside operational tools so the AI team’s ways of working serve as exemplars of an AI-native approach.
• Measure impact and report outcomes. Define operational KPIs for training, project throughput, compliance status, cycle time, and realized value. Prepare monthly readouts for leadership, aligning with AI Steering Committee and enterprise reporting processes.
• Partner across functions. Collaborate with Engineering, Quality, Operations, Programs, Legal, IT/Cyber, and CI to align on policies, approvals, and data readiness checklists; coordinate with corporate AI, Risk & Assurance, and Digital Platform teams as required.
• Continuously improve the system. Capture feedback, iterate processes, and raise the bar on speed, quality, and compliance for AI delivery at MRAS.

What YOU must bring to Succeed

• Bachelor’s degree (BS) in a relevant field with at least 1 year demonstrated experience (internship/co-op, project, or entry-level role) building or operating digital workflows and tools.
• Experience implementing operational tooling with Microsoft technologies (e.g., SharePoint/Lists, Power Automate, Power BI, Copilot Studio) is highly preferred.
• This position involves access to export-controlled technology which requires U.S. Person status or government authorization. A ‘U.S. Person,’ as defined by 22 C.F.R.
• 120.62, includes U.S. citizens, U.S. nationals, individuals lawfully admitted for permanent residence (green card holders), and individuals granted asylum or refugee status in the United States. To be considered for this position, you must either be a U.S. Person or fall within a legally recognized export control exception or authorization. If hired, you will be required to provide valid proof of such status.

Desired Characteristics

• Exposure to governance frameworks and control checklists; ability to embed approvals and attestations into tooling.
• Interest in continuous improvement; e.g. Lean or Six Sigma training.
• Passion for teaching and enablement; experience creating learning content or delivering workshops.
• Familiarity with AI concepts and agentic workflows (LLMs, prompt design, Copilot/Studio, Azure OpenAI) and eagerness to learn deeply.
• Strong process orientation: able to translate policy and governance requirements into practical templates, checklists, and workflows.
• Clear communication skills with stakeholders across business, engineering, legal, IT, and CI; organized and detail-oriented.
• Curiosity and bias to action; comfortable owning outcomes and iterating in a fast-moving environment.
• Practical experience with agentic solutions or AI assistants for workflows.

ST Engineering - MRAS Benefits

• Medical, Dental, and Vision coverage starting from start date
• Health Flexible Spending Accounts
• Free Onsite Gym with weekly fitness classes
• Immediate 401k vesting!!!
• Educational Assistance
• Life Insurance
• Paid Time off (Permissive for exempt staff)

Employment Notice: Background and Drug Screening Requirements

As part of our commitment to maintaining a safe and secure workplace, successful completion of a background check and drug screening is a mandatory condition for employment. All offers of employment are contingent upon satisfactory results from these screenings.

At ST Engineering MRAS, we offer great rewards, competitive pay, career advancement and growth opportunities.

Estimate salary range for this role: $65,000 to $93,000 per year. ST Engineering MRAS considers several factors with extending job offers, including but not limited to candidates’ key skills, relevant work experience, education/training/certification, job level, and work location. Base salary is only one component of our competitive Total Rewards package.

It takes diverse talent to solve real-world problems. ST Engineering is deeply committed to building a workplace community where inclusion is valued, and everyone feels welcomed. We’re proud to consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, family status, marital status, sexual orientation, national origin, disability, age, or veteran status, or any other legally protected grounds. So, bring us your personal experience, your perspectives, and your background. It’s through our differences that innovative changes are made.

ST Engineering is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact our Talent Strategies team at 571-771-0101, or by email at [e-mail] .