Art Shop Sales & Visitor Experience Specialist

Socket.dev; Philadelphia (Philadelphia County); On-site; USD 19,000 - 25,000; Full time

Job summary

The Barnes Foundation seeks a friendly Sales Specialist for the Barnes Shop to deliver superior customer service, answer questions about merchandise, and help visitors connect products with the Barnes collection.

You will operate the point‑of‑sale system, process payments, balance cash drawers, and look for opportunities to grow memberships and visitor engagement while maintaining a fully stocked, attractive shop floor.

Qualifications

• Demonstrated sales and customer service success in retail environment.
• A true passion for working with the public.
• Cash handling experience.
• Able to operate a computerized point-of-sale system with accuracy and reliability.
• Strong verbal, telephone, and general communication skills.
• Ability to work independently as well as on a team.

Responsibilities

• Greets Customers, answers visitor questions about the store and its merchandise, including on product origins, makers, and connections to the Barnes collection.
• Provides a helpful, welcoming and informative environment for visitors to the Foundation.
• Operates Point of Sale system, including transacting sales (cash, check and credit card payments), counts money, provides change and receipts, and balances drawers.
• Identifies and capitalizes on opportunities to sell memberships to visitors and upsell existing members to higher levels of engagement.
• Follows Shop procedures for opening/closing tasks.
• Works with Supervisors to maintain the selling floor in a fully stocked and visually presentable condition.
• Delivers consistent levels of customer service that treat visitors with respect and reflect favorably on the Foundation and the Shop.
• Provides feedback on daily operations to supervisors at the end of each shift.
• Attends departmental meetings as an active contributor to the analysis of operations, suggesting improvements and solutions.

Skills

Retail sales

Customer service

Cash handling

POS systems

Communication

Teamwork

Integrity

Attention to detail

Multitasking

Flexible schedule

Bilingual

Education

High school diploma

Some college experience

Tools

POS software

Job description

The Barnes Foundation seeks a friendly Sales Specialist for the Barnes Shop to deliver superior customer service, answer questions about merchandise, and help visitors connect products with the Barnes collection.

You will operate the point‑of‑sale system, process payments, balance cash drawers, and look for opportunities to grow memberships and visitor engagement while maintaining a fully stocked, attractive shop floor.