Arrhytmia Tech

MercyOne; West Des Moines (IA); On-site; USD 45,000 - 65,000; Full time

Job summary

MercyOne Medical Group in West Des Moines, IA seeks a Full-time staff member to support the Heart Rhythm Center with external cardiac rhythm monitoring and CIED follow-up. The role involves coordinating care, documenting in the EMR, and assisting with patient education and data management.

Responsibilities include interfacing with patients, vendors, and clinical staff, performing device interrogations, and ensuring timely reporting and follow-up while maintaining accurate records and billing as

Qualifications

• High school diploma preferred.
• BLS certification or within 6 weeks of hire is required.
• CCI-CRAT exam within 18 months of hire.

Responsibilities

• Liaise between Heart Rhythm Center staff and Clinical Services for cardiac rhythm and CIED monitoring.
• Apply external cardiac rhythm monitoring equipment.
• Assist in follow-up for new CIED patients and transfer of remote services.
• Communicate with patients verbally and in writing.
• Communicate with vendors and representatives for device support.
• Complete billing as needed.
• Document in EMR, attach rhythm strips and reports for interpretation.
• Educate patients on monitoring, post-implantActivity, remote monitor use.
• Educate staff on monitoring procedures and protocols.
• Enter data in device database and monitor safety advisories.
• Maintain remote websites and update hardware and demographics.
• Track supplies and ensure charging and software updates for devices.
• Interpret arrhythmias and notify appropriate clinician.
• Navigate secured external sites for scheduling and reporting.
• Notify nurse of significant patient complaints.
• Order supplies for monitoring.

Skills

Basic computer skills

Cardiac terminology

Arrhythmia knowledge

Mandatory Reporter training

Education

High school diploma

Job description

Employment Type

Full time

Shift

Day Shift

Description

Essential Key Job Responsibilities

• Acts as liaison between Heart Rhythm Center Staff and Clinical Services regarding cardiac rhythm monitoring and CIED monitoring
• Applies external cardiac rhythm monitoring equipment
• Assists in establishing new CIED patients’ to practice for follow-up; gathers information of previous follow-up, obtains release of information as needed, initiates and accepts transfer of remote services, monitors hospital procedure schedule for new CIED implants and/or revisions
• Communicates with patients verbally and in written/typed format
• Communicates with Heart Rhythm Center’s vendors/manufacturing representatives; cardiac implantable electronic device (CIED) and external monitoring device industry representatives for technical and patient assistance as needed, wearable defibrillator representative for need for fitting adjustments
• Completes billing as needed
• Documents in patients’ charts; progress notes as appropriate in the EMR, patient symptoms, PDF documents of recorded rhythm strips and/or summary data, & routes reports to the appropriate provider for interpretation
• Educates patients; on monitoring of heart rhythms and use of external cardiac monitors, on post CIED implant activity restrictions, follow-up care, and remote monitor use
• Educates staff within and outside of Iowa Heart Center; on monitoring procedures and protocols, monitor functionality and follow-up
• Enters detailed data in computer and maintains EMR and device database; manufacturer representative evaluations , discrete data utilized for device tracking with FDA and identification for safety advisories/recalls
• Maintains CIED remote websites; updates new hardware and demographic data, processes deaths and transfers of care, follows up on missed remote transmissions and disconnected monitors
• Maintains, tracks supplies and equipment; assures appropriate charging and software update of equipment used for universal interrogation of CIEDs
• Makes general interpretation of arrhythmias; identifies adverse arrhythmias and informs a Heart Rhythm Center nurse, Advanced Heart Failure or provider as needed
• Navigates to the Heart Rhythm Center’s secured external websites for enrollment of services, appointment scheduling, equipment ordering, report collection, and/or updating patient information.
• Notifies a Heart Rhythm Center nurse of significant patient complaints
• Orders supplies for cardiac arrhythmia and/or device monitoring
• Performs device interrogations using remote monitors and CIED manufacturer specific universal interrogators; one week post implant, per provider add-on orders, and to reset specific alerts within the CIED
• Schedules patients for follow-up and testing; within Practice Manager and in various CIED vendor remote sites
• Troubleshoots monitor performance, arranges for monitor replacement or sends for repair as needed.

Minimum Qualifications

Required Education (for Staff Job Levels)

• High school diploma preferred or high school equivalency.

Required Licensure And Certifications

• Basic Life Support (BLS) for the healthcare provider; certified or obtained by the end of the orientation period (approximately within 6 weeks of hire). Acceptable credentialing bodies and certifications include American Heart Association Basic Life Support for Healthcare Providers.
• Takes Cardiovascular Credentialing International (CCI) -Certified Rhythm Analysis Technician(CRAT) Exam within 18 months of hire

Required Minimum Knowledge, Skills And Abilities

• Basic computer/keyboard skills required
• Cardiac medical terminology class within six (6) months of hire
• Level I Cardiac Arrhythmia within 6 months of hire. Test out or repeat with passing score every two (2) years
• Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.