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Trinity Health in Iowa is seeking a Heart Rhythm Center technician to support monitoring and device care for patients with cardiac implantable electronic devices (CIEDs). You will perform external monitoring, assist with follow-ups, document in the EMR, and coordinate with vendors and staff.
The role requires BLS and CRAT certifications within 18 months, strong computer skills, and knowledge of cardiac arrhythmias.
Full time
Day Shift
Essential Key Job Responsibilities
____Acts as liaison between Heart Rhythm Center Staff and Clinical Servicesregardingcardiac rhythm monitoringand CIED monitoring
Applies external cardiac rhythm monitoring equipment
AssistsinestablishingnewCIEDpatients’to practice for follow-up; gathersinformation ofpreviousfollow-up, obtainsrelease of information as needed,initiates and acceptstransfer of remote services, monitors hospital procedure schedule for new CIED implants and/or revisions
Communicates with patients verbally and in written/typed format
Communicates with Heart Rhythm Center’svendors/manufacturing representatives;cardiac implantable electronic device (CIED) andexternal monitoring device industry representatives for technical and patientassistanceas needed, wearable defibrillator representative for need for fitting adjustments
Completes billing as needed
Documentsin patients’ charts;progress notes asappropriate inthe EMR, patientsymptoms,PDF documents ofrecordedrhythmstripsand/or summary data, & routes reports to theappropriate providerfor interpretation
Educates patients;on monitoring of heart rhythms and use ofexternal cardiacmonitors, on post CIED implant activity restrictions, follow-up care, and remote monitor use
Educates staffwithin and outside of Iowa Heart Center;on monitoring procedures and protocols,monitorfunctionalityand follow-up
Entersdetaileddata in computer and maintains EMRand device database;manufacturer representativeevaluations ,discrete datautilizedfor device tracking with FDAand identification for safety advisories/recalls
Maintains CIED remote websites; updates new hardware and demographic data, processes deaths and transfers of care, follows up on missed remote transmissions and disconnected monitors
Maintains, tracks supplies and equipment; assuresappropriate chargingand software update of equipment used for universal interrogation of CIEDs
Makes general interpretation of arrhythmias;identifiesadverse arrhythmias and informs a Heart Rhythm Center nurse, Advanced Heart Failureor provider as needed
Navigates to the Heart Rhythm Center’s secured external websites for enrollment of services, appointment scheduling, equipment ordering, report collection, and/or updating patient information.
Notifies a Heart Rhythm Center nurse ofsignificant patient complaints
Orderssuppliesfor cardiac arrhythmia and/or device monitoring
Performs device interrogations using remote monitors and CIED manufacturer specific universal interrogators; one week post implant, per provider add-on orders, and to reset specific alerts within the CIED
Schedules patients for follow-up and testing; within Practice Manager and in various CIED vendor remote sites
Troubleshoots monitor performance, arranges for monitorreplacementor sends for repair as needed.
Minimum Qualifications
Required Education (for CHI Leadership Job Levelsfrom Supervisor through President)
Click to select CHI Leadership Job Level & Required Education
Required Education for Staff Job Levels
High school diplomapreferredorhigh schoolequivalency.
Required Licensure and Certifications
Basic Life Support (BLS) for the healthcare provider; certified or obtained by the end of the orientation period (approximately within6 weeksof hire).Acceptable credentialing bodies and certifications include American Heart Association Basic Life Support for Healthcare Providers.
Takes Cardiovascular Credentialing International (CCI) -Certified Rhythm AnalysisTechnician(CRAT) Examwithin18 monthsof hire
Required Minimum Knowledge,Skillsand Abilities
Basic computer/keyboard skillsrequired
Cardiac medical terminology class within six (6) months of hire
Level I Cardiac Arrhythmia within 6 months of hire. Test out or repeat with passing score every two (2) years
Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.