Armed Security Supervisor- Federal Facility

Prosegur Security USA, Inc; Springfield (MA); On-site; USD 52,000 - 61,000; Full time

Benefits offered by this job

Health and Welfare supplement

Equal Opportunity Employer

Job summary

Prosegur Security USA, Inc. is seeking an Armed Security Officer in Massachusetts to protect client assets and personnel, enforce rules, and maintain a secure environment. The role requires vigilance, sound judgment under pressure, and strict adherence to security protocols.

This safety-sensitive position involves public interaction, emergency response, and firearm handling. Candidates must demonstrate professionalism, composure, and responsible decision-making in high-stress situations.

Qualifications

• Must be at least 21 years old.
• 2 years of Security Supervisor experience.
• Licensing: Valid Massachusetts License to Carry (LTC).
• Proficient computer skills (Microsoft Word, Excel) required.
• Open availability to work all shifts and schedules.
• Legal authorization to carry and operate a firearm.

Responsibilities

• Supervise a team of Armed Security Officers on designated shift.
• Oversee day to day site operations and review daily reports.
• Performance management and coaching of staff.
• Maintain a strong visible presence among visitors and employees to enforce order.
• Conduct patrols and surveillance to prevent hazards, theft, or infractions.
• Prepare detailed DARs and narrative reports; monitor activity and respond to incidents.

Skills

Security leadership

Situational awareness

Communication

De-escalation

Education

Massachusetts LTC

Tools

MS Word

MS Excel

Job description

We are seeking a highly skilled Armed Security Officer to protect client assets, ensure the safety of personnel, and maintain a secure environment at designated locations. This position requires vigilance, sound judgment under pressure, and strict adherence to all security protocols and regulations.

This role is considered safety-sensitive due to responsibilities involving public interaction, emergency response, and the authorized handling of firearms. Candidates must demonstrate professionalism, composure, and the ability to make responsible decisions in high-stress situations.

Key Responsibilities:

• Supervise a team of Armed Security Officers on designated shift.
• Oversee day to day site operations. (i.e. reviewing daily reports)
• Performance management
• Responsible for training, coaching, and counseling of staff.?
• Maintain a strong visible presence among visitors, patrons, and employees to enforce order and protect property.
• Conduct patrols and surveillance of industrial or commercial premises to prevent safety hazards, theft, violence, or infractions of rules.
• Enforce rules, regulations, policies, and procedures, promptly responding to emergency situations and providing security assistance as required.
• Prepare detailed narrative reports and oversee the maintenance of daily activity reports (DARs).
• Monitor and report irregular or unusual activity, implementing appropriate measures to address any identified risks.
• Conduct thorough investigations of incidents and prepare comprehensive reports.

Qualifications and Requirements:

• Must be at least 21 years old
• 2 years of Security Supervisor experience
• Experience: Prior experience in Military Police, law enforcement, corrections, or comparable armed security role required
• Licensing: Valid Massachusetts License to Carry (LTC)
• Proficient computer skills are required (Microsoft Word, Excel)
• Open availability to work all shifts and schedules.
• Legal authorization to carry and operate a firearm in accordance with applicable regulations
• Training: Certification in arrest control, restraint techniques, or equivalent defensive tactics
• Regulatory Compliance: Understanding of applicable federal, state, and local security and firearm regulations
• Schedule Flexibility: Ability to work nights, weekends, and holidays

Hourly Wage: $38 plus $5.92 H&W

For this position, there will be an additional compensation at the rate of $5.92/hr up to 40 hours worked per week as a supplement for Health and Welfare.

Post-Offer Employment Requirements

• Background investigation
• Drug screening
• Verification of credentials and licenses
• Role-related fitness-for-duty assessment conducted by a qualified third-party professional

These assessments are intended solely to determine an individual's ability to safely and effectively perform the essential functions of the position.

Preferred Skills:

• Strong situational awareness and attention to detail
• Effective verbal communication and de-escalation skills
• Professional judgment and emotional composure in high-pressure situations
• Ability to document incidents clearly and accurately

Physical Requirements:

• Ability to stand, walk, and patrol for extended periods
• Ability to respond to incidents that may require physical engagement
• Ability to lift or move objects up to 50 lbs as needed

This position plays a critical role in ensuring a safe and secure environment for our clients. We are looking for a dedicated and proactive individual committed to the highest standards of security and professionalism.

Prosegur is an Equal Opportunity Employer. We are committed to providing equa