Armed Security Supervisor

Prosegur Security USA, Inc; Portland (OR); On-site; USD 39,000 - 55,000; Full time

Benefits offered by this job

Weekly pay

Benefits + 401K

Job summary

Prosegur Security USA, Inc. seeks a Sergeant/Lieutenant to lead day-to-day security operations on-site in Portland. You will supervise officers, enforce post orders and safety protocols, and coordinate with client teams to maintain high standards of service and protection.

You will mentor staff, manage schedules, and ensure compliance with laws, policies, and client requirements while maintaining a professional presence and safety for people and assets.

Qualifications

• Minimum 21 years of age.
• High school diploma or GED; 3–5 years security experience with 2+ years in a supervisory role.
• Possess and maintain an Armed Security Officer license/permit per state requirements.
• Active Oregon security license/guard card or eligibility to obtain before start.
• Valid driver's license; ability to pass background and drug screening.
• Supply and maintain personally owned, approved firearm.
• Strong written and verbal communication; professional customer-service demeanor; de-escalation skills.
• Prior law enforcement, military, or armed security experience preferred.
• Proficiency with CCTV/VMS, access control/badging and Microsoft 365.
• Ability to work variable shifts, weekends/holidays, and respond to after-hours incidents.

Responsibilities

• Lead daily shift briefings; assign posts, review post orders, ensure staffing meets contract.
• Enforce access control, visitor/vendor management, key control, patrols, escorts, and alarm response.
• Maintain accurate logs; submit daily activity reports (DARs).
• Conduct post inspections and quality checks; correct deficiencies and escalate as needed.
• Schedule officers; manage timekeeping, approve hours, and cover call-offs.
• Coach and develop officers; provide on-the-job training and drills.
• Deliver performance feedback with HR/Operations; uphold fair standards.
• Support recruiting/onboarding; assist interviewing and site training; verify certifications.
• Serve as primary on-site client contact; conduct reviews and KPI updates.

Skills

Leadership

Communication

De-escalation

Customer service

Emergency response

Education

High school diploma/GED

Armed Security Officer license

Oregon state security license

Tools

CCTV/VMS

Access control/badging

MS 365 (Word, Excel, Outlook)

Job description

The Sergeant / Lieutenant is the on-site leader responsible for day-to-day security operations, officer performance, and client satisfaction This role ensures compliance with post orders, regulatory requirements, and company policies whilemaintaininga visible, professional presence and a safe environment for employees, visitors, and assets.

Job Duties & Responsibilities:

Operations & Post Management

• Lead daily shift briefings; assign posts, review post orders, and verify staffing meets contractual requirements.
• Monitor site activity and enforce access control, visitor/vendor management, key control, patrols, escorts, and alarm response.
• Maintainaccuratelogs, incident/accident reports, and pass-downs;submittimelydaily activity reports (DARs).
• Conduct routine post inspections and quality checks; correct deficienciesimmediatelyand escalates issues as needed.
• Manage badge issuance, turn-ins, and audit trailsin accordance withclient standards.
• Schedule officers, manage timekeeping, approve hours, and coordinate coverage for call-offs/vacations.
• Coach, mentor, and develop officers; conduct on-the-job training and refresher drills (post orders, emergencies, de-escalation).
• Execute performance feedback and corrective action in partnership with HR/Operations; uphold fair, consistent standards.
• Support recruiting/onboarding,helpinterview candidates,participatein site-specific training, and verify certifications.

Serve as primary on-site point of contact for the client; conduct regular check-ins and service reviews.

• Partner with Facilities/EHS/IT/HR to support safety campaigns, audits, andspecial events.
• Prepare and deliver concise incident summaries and weekly/monthly KPI updates to the client and Operations.
• Ensure compliance with all applicable laws and site-specific policies (e.g., OSHA, fire/life safety, camera/privacy rules).
• Enforce uniform and appearance standards;maintainequipment readiness (radios, body cams, flashlights, AEDs).
• Lead emergency response per site protocols (evacuations, medical emergencies, workplace violence, severe weather).
• Preserve evidence and scene integrity; coordinate with law enforcement, EMS, and client stakeholders as directed.
• Maintain current post orders/SOPs; recommend updates based on lessons learned and client feedback.
• Track training, licenses, and certifications; ensure all officersremainfully compliant andjob-ready.
• Control site inventory (badges, keys, forms, PPE);submitpurchase/repair requests per approval matrix.
• Contribute to continuous improvement initiatives and cost-effective scheduling.

Qualifications

• Minimum 21 years of age.
• Required:High school diploma/GED; minimum3–5yearsof security experience with2+yearin a supervisory role
• Mustpossessand maintain anArmed Security Officer license/permitin accordance withstate requirements
• Active state security license/guard card for Oregon (or eligibility to obtain prior tostart)
• Valid driver's license (if site requires driving) and ability to pass background/drug screening
• Supply andmaintaina personally owned, approved firearm.
• Strong written/verbal communication; professional customer-service demeanor; conflict resolution and de-escalation skills
• Prior law enforcement, military, or armed security experience strongly preferred
• Proficiencywith common security systems (CCTV/VMS, access control/badging) and Microsoft 365 (Word, Excel, Outlook).
• Ability toworkvariable shifts, weekends/holidays, and respond to after-hours incidents as needed

Equal Employment Opportunity (EEO) Statement

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic. Reasonable accommodations are available upon request

1. Pay Rate: $34.00
2. Weekly pay
3. Benefits + 401K

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